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Brookdale North Glendale

6735 West Hillcrest Boulevard, Glendale, AZ 85310

Brookdale North Glendale

Many reviews highlight that Brookdale North Glendale is a caring and welcoming community. Families and residents consistently praise the staff for their compassion, dedication, and personal attention. Several reviews mention long-term staff members who have cared for residents for years, creating a warm and stable environment. Families feel reassured knowing their loved ones are in good hands, receiving loving and individualized care.

The community offers a lively and engaging atmosphere, with activities like games, music, scenic drives, and special events that residents enjoy. The activities director is often praised for making celebrations fun and keeping residents mentally and physically active. This focus on social and recreational activities helps residents stay connected and happy.

Care quality is another common theme. From medical staff to caregivers, many reviewers describe the care as exceptional and heartfelt. Families appreciate the support during tough times, especially when loved ones need more medical attention. The community's programs for memory care are personalized and designed to meet each resident’s unique needs, with dedicated programs for different stages of dementia.

Overall, the community is seen as a place where residents are treated with love and respect, and where staff genuinely care about their well-being. While some reviews note that Brookdale is part of a larger chain, most say that the quality of care and staff dedication make it feel like a close-knit family. This balance of professional service and personal touch makes it a trusted choice for families looking for a safe, joyful environment for their loved ones.

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Location

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Amenities

Emergency Alert System
Parking - Surface
Beauty/Barber Shop
Porch
Arts & Crafts Studio
Walking Paths
Landscaped Grounds
Meeting Rooms
Keypad Entry
Personal Solutions
Pet Friendly
Library
Courtyard and Garden
Private Dining Room
Game Room
Wi-Fi
Fireside Living Room
Computer/Internet Access
Piano

Services

Medication Management
Assistance with Daily Living Activities
Housekeeping and Laundry Services
Scheduled Transportation
24/7 Staff Availability
Personalized Care Plans

Types of Care

Assisted Living

Reviews

5.0 out of 5
Therese H

Therese H

almost 2 years ago

The upbeat environment is infectious! This is both staff and residents. When Gayle (ExecutiveDirector) and Eileen (Sales Manager) say it is a family at Brookdale- Glendale, it is obvious they say it from their heart. And the Activities Director...oh my goodness, she made me want to join in on the fun!

Crystal VanSlyke

Crystal VanSlyke

over 5 years ago

My Mother-in-Law has been at Brookdale North Glendale for about a year and a half now. The North Glendale location has the joy of having Tarah Miller as their Business Office Coordinator. But Tarah is much more than that. Tarah is always up beat, happy, and interacts so great with the residents. Her experience in caregiving allows her to step in and help with the more hands on side of care for the residents. The staff is truly what makes this home for my Mother-in-Law a great place for her to be.

Erica Martinez

Erica Martinez

about 1 month ago

I was so impressed when I walked in to the community today and was greeted so kindly by the team! It was clean, smelled clean (this is key) and the residents were engaged and happy! Knowing that there are caregivers and activities managers that have been there for 17 & 20 years speaks volumes! Take care of your staff and they take care of your residents. Never fails! Way to go Brookdale N Glendale- I appreciate the attention to small & large details ♥️ Keep up the good work!

A L

A L

9 months ago

I know everyone says it, but I truly don’t leave reviews. I would be amiss if I did not do so! You might be seeing my comments as you search for a community to place a loved one. My company is a provider of Home Healthcare and Hospice services, and we provide our services all over the valley. A loved one’s family chose us as a provider (Summit Home Health and Hospice) and this community (Brookdale of North Glendale) to place their mother. At first I was skeptical as this community is part of a large chain and large chains tend seem impersonal. Making a choice to place in an assisted living community and where to place a loved one is a very difficult decision. I have to say that the family could not have done better and my assumptions were wrong! The care at Brookdale North Glendale was exceptional - exceptional. The care staff were amazing! The family member was always cared for and loved. the community was always clean and tidy. This tells me there is engagement from all of the team including the onsite management. An additional important factor is that many of the staff / caregivers have longevity at this community - 3, 4, 5 plus years. As our team provided the skilled services (Home Health and Hospice, the Brookdale team went above and beyond in working with us. The care was truly coordinated. We are grateful that we had the opportunity to work with everyone in this community and hope we get the chance in the future. Thank you

scott pogue

scott pogue

about 1 year ago

My mom was a resident of Brookdale North Glendale for over 3 years. From her first day to her last day, the care she received was exemplary. Many of the staff that cared for my mom were with her the entire 3 plus years. In her first couple years, my mom was very active in the day-to-day activities Brookdale offered. The director of fun, (or cruise director as I refer to her) Mary Rogers made the experience for the residents wonderful. Playing bingo, making crafts, leading trivia games, playing Family Feud, and many more activities. During my visits I enjoyed participating in the games. On one occasion when I visited my mom, she was worried that her luggage was not delivered from the cruise ship to her room and asked me to check on it. I talked to Mary to try and figure out what she was talking about. It turns out earlier that day, Mary had organized a virtual cruise. It is very impressive that my mom really thought she had taken a cruise. It’s a testament to how much fun the residents have daily. The care provided by the medical staff is second to none. I worked with the medical staff on a quarterly basis to create a care plan for my mom. Early on the goal was to provide as much physical and mental stimulation as possible. The cruise director was key to the success of the plan. Mary led daily physical exercises for all the residents and mental stimulation with the daily activities she planned. I really believe these activities extended my mom’s life and made her last few years more enjoyable. During the last few months of her life, she required more medical attention. The director of medical care was Erika Heywood-Elder. Erika helped me navigate through the difficult decisions when my mom was ill. Providing her thoughts and opinions as to how to best care for my mom. She was instrumental in helping my family make the right decisions for my mom. There are no words to express my thanks to the day-to-day care staff. These are the individuals that interacted with my mom the most. I generally visited my mom a couple times a week and witnessed the compassion and love in which they cared for my mom. Their care and compassion is more than just a job for them, it’s a work of HEART. On a regular basis when I was visiting, a caretaker would come up to her and talk to her and just give her a kiss on the head or hug her and tell her they loved her. It was so amazing to know that she was getting love and affection daily. It takes a very special person to care for residents that require the level of care that my mom required. I am very thankful for all the caretakers. A special shout out goes to those that cared for my mom over the years. Maria, Mark, Amy, Mae, Lily, Norma, Helen, Rebecca, Flor, Nelia, Janette, Abigail, Rey, and Laila. Overall, I cannot thank the staff at Brookdale North Glendale enough for the care they provided my mom over the last 3+ years. It was a very difficult decision to move my mom from my home to a care facility. I looked at several different homes. Many of the facilities have similar amenities and talk to the quality of care they provide. I am so grateful that I chose Brookdale North Glendale because the people providing the care, make the difference. The staff at Brookdale North Glendale are the most awesome, caring and loving people I have encountered in my life. I am forever grateful for the care they provided my mom.

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