Brookdale North Glendale

I was so impressed when I walked in to the community today and was greeted so kindly by the team! It was clean, smelled clean (this is key) and the residents were engaged and happy! Knowing that there are caregivers and activities managers that have been there for 17 & 20 years speaks volumes! Take care of your staff and they take care of your residents. Never fails! Way to go Brookdale N Glendale- I appreciate the attention to small & large details ♥️ Keep up the good work!

We are so happy that we found Brookdale North Glendale. The facility is very clean and beautifully decorated. The management went above and beyond to help us through our stressful transition. The caregivers are amazing they treat your loved ones like they are their own family. There is a lot of interaction and activities to keep the residents active and happy. Brookdale North Glendale was the perfect choise for us.

Thank You Michelle for the wonderful visit to your community. As a senior placement advisor, I was happy to see how well the residents were treated at your community, and all was very clean. Keep up the great work. You are a "perfect" example setter. Thank You!

I was referred to Brookdale North Glendale by A Place for Mom, as I was hoping to transfer a relative from his current facility to one that has only memory care residents. I toured 6 facilities; ones that had memory care as well as assisted living, and ones that were memory care only. The minute I walked into the peaceful, joyful atrium at Brookdale North, I knew it was a very special place, and that I didn't need to look at any more choices. Brookdale NG is small - around 38 residents live there. This means that the staff who work there (several having worked there for many, many years!) get to know each resident and truly work to meet their individual needs. The central rooms, to which each wing joins, are brightly colored and spacious. As I said, there is a beautiful atrium with a tree and plants and birds (in cages :). This space is far from the "industrial" feeling I got from other facilities. It is homey and inviting. The residents' rooms are small, but well laid out. This is an older facility and the inviting nature of the rooms in general is reflected in the older approach to house building...in my mind the newer facilities often feel sterile. But the most impressive part of Brookdale NG is truly the staff. Sylvia Leatherberry, the Sales Manager, went out of her way to meet with me 4 times (once even on her day off) to be sure that her facility would best meet my relative's needs. She was informative, frank, helpful and gracious. After much deliberation, my relative decided to remain where he is living, and Sylvia's response (this after we had filled out all the paperwork!) was that she wanted what was best for my relative, and she truly meant it. You don't meet people like this in sales very often. Each staff member I met there gave me this same confidence that my relative would be well nourished physically and emotionally at Brookdale. If you are looking for a residence for a family member who needs memory care, I highly recommend you spend some time at Brookdale NG. I believe it is the kind of place you and your loved one would feel at home.

I know everyone says it, but I truly don’t leave reviews. I would be amiss if I did not do so! You might be seeing my comments as you search for a community to place a loved one. My company is a provider of Home Healthcare and Hospice services, and we provide our services all over the valley. A loved one’s family chose us as a provider (Summit Home Health and Hospice) and this community (Brookdale of North Glendale) to place their mother. At first I was skeptical as this community is part of a large chain and large chains tend seem impersonal. Making a choice to place in an assisted living community and where to place a loved one is a very difficult decision. I have to say that the family could not have done better and my assumptions were wrong! The care at Brookdale North Glendale was exceptional - exceptional. The care staff were amazing! The family member was always cared for and loved. the community was always clean and tidy. This tells me there is engagement from all of the team including the onsite management. An additional important factor is that many of the staff / caregivers have longevity at this community - 3, 4, 5 plus years. As our team provided the skilled services (Home Health and Hospice, the Brookdale team went above and beyond in working with us. The care was truly coordinated. We are grateful that we had the opportunity to work with everyone in this community and hope we get the chance in the future. Thank you