6145 East Arbor Avenue, Mesa, AZ 85206
Many reviews highlight that Emeritus and Brookdale East Mesa are caring and welcoming communities. Families mention that staff treat residents like family, with kindness and respect. The facilities are described as clean, homelike, and cozy, with friendly staff making efforts to create a warm atmosphere. Caregivers are praised for their dedication in personal care and forming trusting relationships with residents. Family members felt comforted to see their loved ones well taken care of and appreciated the extra touches like offering drinks and engaging activities.
The community's website emphasizes a person-centered approach, focusing on maintaining residents’ independence, dignity, and social connections. They offer specialized memory care programs, like Clare Bridge for dementia and Solace for advanced dementia, with structured routines and engaging activities to encourage interaction and purpose. Meals are tailored for dietary needs and designed to be comforting, with friendly dining settings that promote socialization.
Pricing starts around $6,260 per month for memory care, with the community providing 24/7 care, wellness programs, and amenities like pet-friendliness, gardens, activity rooms, and transportation. The community also emphasizes safety features such as emergency alert systems and professional staff who are trained to handle cognitive challenges.
Overall, families feel confident in the caring staff and homelike environment. While the reviews reveal some anecdotes of genuine compassion, the community’s website stresses a high level of personalized, respectful care designed to support residents’ independence and quality of life.
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My dad was placed at Emeritus Nov 2012 after touring several facilities. We were treated like family every visit we went to see him--offered coffee or drinks while he ate lunch. David, the facility maintenance and all around "make it right" guy became Phil's special buddy. Sandy, the unit coordinator, was awesome as was Melissa whom Phil trusted with his personal care. Too many people to mention who cared for him but you know who you are. The facility was clean and homelike down to the pictures on the wall and the cupcakes or cake in the entry room. Residents are treated like family and never neglected. Despite the drive to see Phil, the facility was chosen, not because it was close to us, but because it was the right place for him. When he passed in March 2013, the staff was as caring to his widow as they would be to family. I would definitely recommend Emeritus (East Mesa or another location) as your care home for your loved one.
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