Brookdale Springs Mesa

6220 East Broadway Road, Mesa, AZ 85206

Brookdale Springs Mesa offers a vibrant community for seniors who want to enjoy their independence or need some assistance. The community provides a range of services, including independent living apartments with activities like games, social events, and outings to local parks and cultural sites. The staff is described as friendly, caring, and attentive, with some reviews highlighting caregivers like nurses Sam and Pam, and drivers like Lori, as especially helpful.

Residents can enjoy features such as a swimming pool, fitness center, pet-friendly apartments, and restaurant-style dining. The community emphasizes wellness, social connection, and a carefree lifestyle, with staff available 24/7 for emergencies. Living here provides opportunities to try new hobbies and meet new friends.

However, some reviews mention concerns. Several residents or family members report that the community charges for many services that are not included in the basic fee, leading to unexpectedly high bills. One review notes that they bill for services they don’t provide, and the pricing is considered very high for the quality of care. There are also issues raised about unsafe flooring near bathrooms that took months to get fixed, often requiring family intervention. Additionally, some reviews mention problems with cleanliness, repairs taking a long time, and a lack of assistance for residents who need help with bathing or daily activities.

Overall, Brookdale Springs Mesa has positive aspects, like beautiful amenities, friendly staff, and a lively social scene, making it appealing for independent seniors or those comfortable with additional costs. But prospective residents should be cautious, review the contract carefully, and be aware of potential extra charges and past maintenance issues.