Senior Care First
Senior Care First
6220 East Broadway Road, Mesa, AZ 85206
Brookdale Springs Mesa offers a vibrant community for seniors who want to enjoy their independence or need some assistance. The community provides a range of services, including independent living apartments with activities like games, social events, and outings to local parks and cultural sites. The staff is described as friendly, caring, and attentive, with some reviews highlighting caregivers like nurses Sam and Pam, and drivers like Lori, as especially helpful.
Residents can enjoy features such as a swimming pool, fitness center, pet-friendly apartments, and restaurant-style dining. The community emphasizes wellness, social connection, and a carefree lifestyle, with staff available 24/7 for emergencies. Living here provides opportunities to try new hobbies and meet new friends.
However, some reviews mention concerns. Several residents or family members report that the community charges for many services that are not included in the basic fee, leading to unexpectedly high bills. One review notes that they bill for services they don’t provide, and the pricing is considered very high for the quality of care. There are also issues raised about unsafe flooring near bathrooms that took months to get fixed, often requiring family intervention. Additionally, some reviews mention problems with cleanliness, repairs taking a long time, and a lack of assistance for residents who need help with bathing or daily activities.
Overall, Brookdale Springs Mesa has positive aspects, like beautiful amenities, friendly staff, and a lively social scene, making it appealing for independent seniors or those comfortable with additional costs. But prospective residents should be cautious, review the contract carefully, and be aware of potential extra charges and past maintenance issues.
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This would be a good vacation spot for people who have unlimited funds. just want to lounge around and enjoy bingo or exercise classes, or hear some entertainment from time to time. But if you or a loved ONE NEEDS REAL ASSISTANCE THIS IS ABSOLUTELY NOT THE PLACE TO GO. EVERY SINGLE THING THEY DO IS AN EXTRA CHARGE ON YOUR BILL. And even things that you pay for you don’t get half the time like help bathing if they’re shorthanded you’re out of luck. If you can’t get to the dining room to eat , you’re out of luck, If you need your sugar level, checked every day, you’re out of luck. They absolutely assist in nothing that is not listed on a contract and agreed to pay for. Rooms are not clean and repairs require a battle by the family to get done.
This is an amazing place. I’m very impressed with the food and the attentive staff. The springs and ponds are beautiful and peaceful. Activities are very exciting and fun. Residents are friendly and warm. Lori the driver is very friendly and helpful. Sam and Pam the nurses are so caring and go the extra mile to ensure the best care provided for each resident.
"I had a very disappointing experience with Brookdale Springs Senior Living. They charge for services they don’t provide and bill you for everything, often adding unnecessary costs. Their pricing is outrageously overpriced for the quality and service they offer. On top of this, they left unsafe flooring near the bathrooms, creating a hazardous environment. Despite multiple requests, this issue remained unresolved for months, and it wasn’t until grandson intervened directly that the problem was finally addressed. I urge anyone considering Brookdale Springs to exercise caution and thoroughly review the contract before signing. Beware—you might end up regretting your decision.
This is an excellent place to live independently as one grows older and wants to stay in AZ.
My 86 year old mother loves Brookdale Springs! From the start of our tour, I felt this was the place for my Mom. The facility is very clean and well kept. She's in a pool view 1 bedroom unit with a small balcony for all her plants. The pitch to my Mom was that she'll be living in a "65 and over" community with a full service restaurant and lots of activities. The property definitely met her expectations. The staff is very attentive and attends to my Mom's many requests. She loves the Friday afternoon happy hours with live music. I've noticed a huge improvement in her energy level and happiness. The staff is very good at managing her medications and keeping her safe. Thank you all at Brookdale Springs Mesa!
Our experienced agents will provide a free consultation to help you understand your options.