10175 North Oracle Road, Oro Valley, AZ 85704
People who stay at Brookdale Oro Valley often praise the community for its caring staff and welcoming atmosphere. Visitors note that the staff is friendly, patient, and attentive, making residents feel safe and respected. Families appreciate how the staff keeps them updated about their loved ones and involves them in care decisions. Many reviews highlight the high quality of daily care, activities, and meals, which help residents stay engaged and comfortable. For those with dementia or memory issues, the community offers specialized programs that promote cognitive health and social interaction, creating a full and meaningful life for residents.
The community is also known for being clean, updated, and pet-friendly, with amenities like transportation, a library, and beauty services making life more enjoyable. Staff members are described as compassionate and dedicated, genuinely working to meet residents’ individual needs. During the pandemic, staff worked hard to keep families connected through regular updates and video chats, which reassured worried relatives.
On the negative side, some reviews suggest that communication and responsiveness can sometimes be inconsistent, and like many senior communities, costs can be high and vary depending on care needs. Overall, most reviews see Brookdale Oro Valley as a warm, professional place where residents are treated with dignity and care, making it a top choice for families seeking quality senior living.
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Elisha Patrick, Sales Mgr. was extremely helpful in getting my wife settled into Brookdale-Oro Valley. Elisha exhibited excellent customer service and was very knowledgeable in responding to our inquiries! She is courteous and professional and the experience was very pleasant! We have visited several facilities, and found Brookdale-Oro Valley was the best fit! I would highly recommend Brookdale Oro Valley! Thank you Tony
Brookdale Oro Valley has consistently shown their dedication and compassion towards the residents. My hospice team have worked alongside the Brookdale care staff for over a year now, and they truly do make a positive difference in the lives of the residents and families!
Brookdale of Oro Valley has been wonderful to my mother. They treat her with the dignity and respect that she deserves. The administrative staff and the direct care staff are by far, the best we have experienced. They contact me with the good and the not so good and encourage my input. The daily care and activities are excellent which help mom feel comfortable and involved. Mom is safe, happy, well cared and loved. Thanks Brookdale!
The caretakers at Brookdale Oro Valley Memory Care take great care of my father. They spend quality time with my dad and keep his mind engaged. Everyone I have met at Brookdale has been friendly, patient, and caring. This includes the management at Brookdale Oro Valley. Unlike other places, the management here seems to promote an atmosphere of kindness and caring that puts the residents' needs first. My dad seems to really like the food here too. I am so glad I found this place for my father.
My mother has been a resident of Brookdale of Oro Valley for 3 plus years now. We are very pleased that we found such a caring environment for her to reside in. They are a very clean and updated facility. Their staff members are knowledgeable, kind and attentive. I personally like the fact that they take such good care of keeping not only my mother clean and healthy but that they keep us up to date and in touch with her. We live in Oregon and during this pandemic it was very stressful not knowing how things would go. Brookdales staff helped us calm my nerves by setting up communication with my mother letting us and the family check in whenever needed! Using video chats/visits let us see and speak with her which made us feel more connected. Thank you Brookdale for all you do.
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