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Brookdale Desert Ridge

4050 East Bluefield Avenue, Phoenix, AZ 85032

Brookdale Desert Ridge

Brookdale Desert Ridge is a senior living community in Phoenix that offers assisted living and memory care with a focus on personalized care and a welcoming atmosphere. Residents can enjoy private, pet-friendly apartments and a variety of social activities, events, and dining options designed to promote health, independence, and companionship. The community emphasizes comprehensive care, including managing chronic health conditions and providing emergency support 24/7.

Reviews show a mixed picture. Some residents and families praise the community for caring staff, good communication, and attentive caregivers, especially noting positive experiences with care for loved ones and friendly staff members like Shela, Lisa, Cindy, and Cole. Many describe feeling well taken care of and relieved knowing their loved ones are in good hands. For example, one reviewer appreciated the community where her mother thrived for over a year and thanked the staff for their kindness. Another shared gratitude after her husband's passing, highlighting the respectful and compassionate care he received.

On the other hand, some reviews note issues with staffing levels, especially on weekends, and say the staff was under-resourced at times. A few residents or visitors felt that the care was lacking or the conditions were not ideal, comparing residents' treatment unfavorably to pets living better conditions. These comments suggest that staffing and consistent quality of care can be areas for improvement.

Overall, many families find peace of mind at Brookdale Desert Ridge because of its friendly environment, attentive staff, and focus on individualized care. However, some concerns about staffing levels and resource limitations have been raised by a few. The community seems to mostly aim for a balance of independence and supportive care, making it a potential option for those seeking a friendly and supportive senior living environment in Phoenix.

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Location

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Amenities

Emergency Alert System
Transportation
Library
Beauty/Barber Shop
Chapel
Arts & Crafts Studio
Walking Paths
Landscaped Grounds
Community Kitchen
Piano
Pet Friendly
Parking - Surface
Concierge Service
Courtyard and Garden
Private Dining Room
Theatre
Wi-Fi
Fireside Living Room
Postal Services
Personal Solutions

Services

Medication Management
Personal Care Assistance
Housekeeping and Laundry
Transportation Services
24/7 On-Site Staff
Dining with Chef-Prepared Meals
Social and Recreational Activities

Types of Care

Assisted Living Memory Care

Reviews

4.2 out of 5
David Murphy (Murf)

David Murphy (Murf)

6 months ago

Horrible place! The here are only 2 caregivers on shift over the weekends. Even during the week they are woefully understaffed, yet, they just nearly doubled their monthly fee! Dogs live in better conditions and are better cared for than residents in this facility.

Beth Black

Beth Black

almost 2 years ago

My mother-in-law enjoyed a little over a year on the independent side of the facility, happy to have her own little place, get in a good little walk to the dining room to meet with others and share in activities as she wished. Katie Finn, as Executive Director cares very deeply about her community's happiness and is committed to work through the challenges that arise from time to time in many business environments. The staff were always courteous and caring as they interacted with mom and the visiting family. Thank you for taking good care of her!

Kristi Shaffer

Kristi Shaffer

8 months ago

Just moved in today my room and the staggered oncoming my room exceeds my expectations I going to love it here they have already sorted and put away all my many belongings. I had a lot! Shela and Lisa are so kind I feel very well taken care of

Mary Keane

Mary Keane

almost 2 years ago

My husband became a resident @ Brookdale Desert Ridge in November 2020. He was admitted to the Memory Care Unit. Visitors weren't allowed inside the building due to Covid restrictions, but window visits occurred. He remained there until his passing in December 2022. With the various stages of his dementia, there were many questions by me. Communication and his care were excellent. The quality of leadership, care & concern for the resident and family, various activities for the resident & families, birthday celebrations, etc... made for a positive environment. The dedicated & knowledgeable staff had a caring attitude in treating each patient with respect especially with the emotional side of one's nature. At the end of my visits, I knew Jim was getting his medical & physical needs met too! Having a camera in his room was a plus for his safety. Grateful for our experience! Mary K.

kimberly gienko

kimberly gienko

over 5 years ago

Brookdale has provided my Mother with the most excellent care. Under the professional guidance and direction of Cindy Borski, Cindy Freeman, and Cole Williams, I am greatly impressed with the staff, nurses and caregivers keeping my Mother alive. My Mother has surpassed her life expectancy diagnosed by her doctors. The management and staff in the Alzheimer’s and Dimensia wing, treat my Mother like their very own. I can not express in words how truly grateful I am to everyone at Brookdale. When I am out of town, I no longer have to worry about my Mother’s care, it is a huge relief to me. Thank you Brookdale !!!

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