Arcadia Gardens Retirement Hotel

I was invited to the thanksgiving lunch at Arcadia Gardens where my dad Robert lives and it was truly a great experience. The decorations were beautiful, the music was amazing, and you could really feel the effort the staff put into making the lunch special. I especially want to recognize Flor the Memory Care Director and her team. They were so warm, attentive, and caring with all the residents. You can tell they genuinely love what they do and it means a lot to families like mine. Overall it was a great time and I’m grateful my dad is in such a caring community.

DO NOT SEND ANY LOVED ONE TO LIVE HERE!!! None of the staff cares about their residents. They put on a really good show when visitors are present and when they invite family members for events but the lack of care they have for patients when no one’s around is just inhumane. Their is no empathy towards their residents for the amount of money we are paying for their care is just unacceptable. Most of the staff looks unqualified and I even wonder if this place allows their staff to work with the appropriate credentials. Everytime I visit my father it always seems like they can never get a staff member in a reasonable amount of time. At this point I feel like me and my family have provided more care to my father than all the staff in the entire building can do. I don’t know if these employees are not happy working here in this run down retirement home but they shouldn’t work a heavy care giving related job or any job in health care if they are going to neglect their patients. I can only wonder what goes on when the residents family members are not present. I hope every resident in this place gets recognized and the help they deserve from this abusive and neglective nursing home. This place needs to be investigated and I bet it will no longer be around afterwards. If you love your loved one you will not make the mistake of believing this place and what they can offer. They do nothing but deceive so they can get their money

Had a concern with my mom's biling so I took some time off to come speak with Arcadia Gardens Accountant Alice she works in the billing department. I just wanted to say what a pleasure it was to speak with her. She was very knowledgeable and she answered all my questions. She was very helpful. And I left the facility at ease. It's nice to know when you have a problem that they address it quickly and are so helpful all the way through. Thank you for being so kind to me and taking great care of my Mother. Hats off to Arcadia Gardens.

After being displaced from the Eaton Canyon fires, my grandparents moved into this assisted living as my grandfather's health was declining. I can not thank Ms. Claudia, the RNs, and the entire staff enough for their genuine concern, support, and kindness during one of the toughest seasons of my family's life. They are truly angels!!! I highly recommend this place.

My mother spent her last years in Arcadia Gardens Retirement Hotel, in Memory Lane i can't express enough gratitude for the incredible staff who cared for her, from the beginning they treated her with such kindness, respect and genuine love. thank you Flor and your incredible Team. I'll gladly recommend your business to anyone in need of compassionate, professional Memory Care.