Arcadia Retirement Village

607 West Duarte Road, Arcadia, CA 91007

Reviews of Arcadia Retirement Village show mixed experiences. Some residents and family members praise the community for its friendly staff, clean environment, and caring attitude. For example, one review highlights that staff members know residents well and are patient, especially with those experiencing dementia. Others mention that residents seem happy and that the location is convenient and peaceful. A few reviews also mention that the staff is attentive and that the community offers engaging activities and comfortable living spaces.

However, there are significant concerns highlighted by some reviews. One review describes poor care and attention, criticizing the facility for lacking basic needs like accessible water and proper patient assistance. The reviewer noted that communication devices for help were often out of reach, and that residents who could walk found the environment lonely and difficult to navigate. Another negative review accuses the owners of dishonesty and only caring about money, warning potential residents to be cautious.

From the community's website, it’s clear that Arcadia Retirement Village offers a range of services designed to support residents’ daily needs, such as help with bathing, dressing, medication, and transportation. They focus on creating a personalized and family-like environment, with amenities like private and shared apartments, meals, activities, and access to healthcare resources. Additionally, the facility is ALW-approved, meaning it participates in the Medi-Cal program to help make care more affordable.

In summary, the community has strengths like a caring staff, clean facilities, and supportive services. But some residents and family members have experienced neglect or poor communication, raising concerns about the quality and consistency of care. Prospective residents should visit and ask questions to see if it fits their needs and expectations.

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