6041 Kingman Avenue, Buena Park, CA 90621
Many reviews of The Cottage Community highlight a caring and friendly environment. Visitors and family members often mention how the staff are approachable, attentive, and willing to go above and beyond for residents. Several comments praise the staff for building strong relationships and giving personalized care, making families feel welcomed and part of a bigger family. One reviewer shared gratitude for the compassionate care provided to their loved one, emphasizing the dignity and love given during difficult times.
However, there are some concerns. A negative comment notes that not all staff members treat residents well, and some believe the facility needs new employees who genuinely care. Additionally, one review mentions a long wait and poor communication at the front desk, indicating some issues with responsiveness.
Overall, many people see The Cottage as a warm and caring place, with dedicated staff who make a positive difference in residents’ lives. Still, a few reviews suggest that consistency in staff attitude and communication could improve.
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After a grueling experience at a facility in Fullerton, we were fortunate enough to find The Cottage. From the beginning this facility was welcoming and full of energy. I toured many facilities and it was clear to me that this place was different. The staff is friendly and always busy but never too busy to help a resident or visitor. The administration has been flexible and compassionate regardless of the issues that have come up with my mom's move. The med techs are so attentive and approachable. They build relationships with the residents and differentiate their care according to their needs. In addition, they seem to go beyond the needs of the residents. They welcome families and visitors and make us feel like we are a part of one big family. This facility might not seem as fancy as other places at first sight but believe me, it's a treasure.
My grandfather was at the Cottage At Artesia Gardens for 10 months. I am so thankful to all of the staff for the care they provided him the last few months of his life. The staff cared for him as if he was their own and assisted him in living out his life with love and dignity. My family is forever grateful, thank you from the bottom of our hearts….. Papa Ed’s Family 💜
It was several years ago, but if it's still the same crew, they were awesome! They did a phenomenal job. I'd definitely hire them again!! Say hi to Juanita for me!
They don't treat the resident nice. This place needs new employees, employees who care! I only met 2 to 3 employees who were always nice to my parents.
I am waiting per me last check, around 1.15 minutes Misses AURELIA told me, wath Rose can to give me check. And Rose no came to see me to oficce.
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