Senior Care First
Senior Care First
2721 West Willow Street, Burbank, CA 91505
Ivy Park at Burbank offers a vibrant senior living community with a warm and welcoming atmosphere. The community provides a variety of options, including assisted living and memory care, designed to support residents' independence and well-being. Many residents and their families praise the community for its cleanliness, caring staff, and engaging activities. The staff, such as Michael, Olivia, and Vanita, are often described as kind, helpful, and attentive. Residents enjoy outdoor spaces and well-organized activities that promote a carefree lifestyle.
However, some reviews mention issues with staffing and management. A few residents feel that the staff can be unresponsive or even dismissive, with complaints about poor care or neglect. There are reports of staff being rude or not answering calls, and some residents express feeling discriminated against or ignored. One reviewer shared concerns about inconsistent treatment and difficulty getting support from management.
Overall, Ivy Park has many positive features like beautiful facilities, personalized care, and engaging activities, which make it a popular choice for families. But there are also challenges with staffing and management that potential residents should consider. The community seems focused on creating a lively, welcoming environment, but it’s important for prospective residents and families to carefully evaluate the quality of care and communication.
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Michelle Winn is an exceptional human being, first and foremost. Her true nature is to care deeply for others and to connect in a meaningful, personal way. She is warm, kind, and incredibly accommodating, going to great lengths to make families feel comfortable, even in the midst of stressful and challenging circumstances. Her professionalism, extensive experience, and genuine love for what she does shine through in every interaction. When a family is searching for the best fit for a loved one, Michelle’s guidance and dedication make all the difference. Visiting Ivy Park Burbank, we felt immediately at home, thanks in large part to her. This exceptional service perfectly reflects both the mission and atmosphere of Ivy Park. Do not hesitate to visit Ivy Park and experience the care and commitment Michelle brings—it truly makes this place “home.”
Ivy Park at Burbank is an awesome community with a great vibe. I recently toured a family there and they absolutely loved it. Several residents came up, unsolicited, raving to us about their home. It’s a great option for families looking for a studio, or a 1 or 2 bedroom apartment in assisted living or memory care.
This is probably the best place in Burbank for senior living. Great and supportive staff, especially Michelle. Everyone we met was nice and kind. Plenty of facilities and amenities. Good luck.
I had the pleasure of attending a networking event at Ivy Burbank last week and I was so impressed! The space is beautiful, warm and inviting, you can really feel the care and attention that goes in creating a welcoming environment. Staff was incredibly kind and professional, and it was clear they genuinely care about the residents and community. It’s a wonderful place not only for seniors to call home but also for building meaningful connections. Thank you for hosting us. I’m looking forward to coming back soon. Really enjoyed seeing Cheyanne and Tsadiqwah. 👏👏👏
A big thank you to Cheyenne at Ivy Park at Burbank! The events are always first class. Truly an unbelievable community. ☺️
Our experienced agents will provide a free consultation to help you understand your options.