2053 North Towne Avenue, Claremont, CA 91711
Residents and their families generally praise Ivy Park at Claremont for the caring and friendly staff. Many mention the team’s genuine kindness, good communication, and attentiveness. Families feel reassured knowing their loved ones are safe, comfortable, and engaged in activities like outings, baking, and exercise classes. Several reviews highlight the staff’s personalized approach, especially Veronica, Veronica, or the care teams who go above and beyond to treat residents with love and respect.
Families also appreciate the community’s welcoming atmosphere, which feels warm and cheerful. The staff’s proactive communication, including regular updates and sharing photos, helps families stay connected even when they don’t visit often.
Some reviews note their loved ones had been at other facilities missing out on activity and engagement, but Ivy Park has made a positive difference. One reviewer shifted their mother from another community and saw improvements in her mobility and mental engagement.
However, there is a very negative experience shared by one family whose mother passed away after nearly 10 months at Ivy Park. Despite her passing, they commend the staff for the compassionate care her family received during and after her time there.
Overall, the community is described as a caring, attentive place that values personalized service and community bonds. Families feel confident in the staff’s dedication to helping residents live meaningful, independent lives, and many highly recommend Ivy Park for its warm, responsive environment.
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We moved my mom to Sunrise after 20 years of her living with us in an attached unit. We knew the transition would be difficult. But the team at Sunrise was continuously focused on making the transition smooth with the goal of making her feel at home. We recently had to take my mom to a skilled nursing location for rehab, and she can’t wait to get back home, to Sunrise! When my mom mentioned she missed the Sunrise food, the kind folks at Sunrise told me to stop by to pick up dinner for her! You should have seen my mom’s face! The Sunrise team truly want their residents to feel at home.
We recently moved my mom from another facility to Ivy Park. She was doing okay at the other facility-she is now doing amazing at Ivy Park! The care and activities in the memory care is far superior than what she was receiving. She is more engaged; mentally and physically. Sara, Rosal and Faith do a fabulous job with the activities. In addition, Ana, Enrique, Lisa, Crystal and Ogo do a wonderful job with my mom during the day. She has the care and support she needs to use her walker instead of being wheel chair bound all the time-because of this she hardly uses her wheelchair and uses her walker much of the time. I am truly amazed! This was not the case at the other facility. She NEVER used her walker there and now she can because of the support she has. Julie - is with my mom most evenings and takes great care of her. My mom feels very close with her and as she is caring and good to her. Sara takes care of my mom on Julie’s nights off. My mom feels connected to Sara and she is good to my mom as well. Audreana and Maria are a great support and care to my mom at night as well. Veronica takes the time to send my updates including photos and videos. I don’t get to visit often - so it nice to see her enjoying her time. Overall, it is easy to say Ivy Park has been a welcome and invigorating change for my mom.
My Uncle Has been at Ivy Park in Claremont a year now we are extremely grateful, the leadership team are simply amazing Veronica in memory care is my rock she goes above and beyond,I would be lost without her, she is so loving and caring she treats her patients as if they were her own family, it feels good knowing that our loved one is being taken care of ! Thank you for the incredible job, it takes a special kind of people with big hearts to do this job ! Marcy Barker
My MIL has been a resident at Sunrise Claremont since the summer, 2022. We moved her to Claremont after a year at another Assisted Living that gave her, and us, many problems. Needless to say, we were skeptical. Then we meet the amazing team of Veronica, Trish and Angelica. Almost immediately, we were at ease. They were kind, understanding and always made us feel as if we, the family, were a priority. The tour introduced us to many more kind and caring caregivers, staff and residents of this community. Residents were happy and cheerful in the halls, the lounge, the dining room and everywhere else we saw them. We knew this was going to be a good fit for us. Over the last few months, the team at Sunrise is always in communication with us. They are thorough, detailed and always make sure we are understanding the information they share with us. Their willingness to communicate with us, anytime we have questions, is incredibly helpful. Even when we don't have questions, they call and share updates. They don't wait for a scheduled Care Plan meeting to share updates, which we appreciate. We visit Sunrise at least 2 times per week. Every single time, when we visit, everyone is very attentive and friendly. From the ladies at the front desk, to the care managers, caregivers and dining staff, everyone we have met with has been very nice. A special shout-out to the activities and dining staff. We are always getting reports about trips to museums and Target. When they are not out on field trips, we get reports of baking class, flower arranging class and exercise class. She's always busy. Moving her to Sunrise was a great decision. Thank you, to the Sunrise team for taking care of her.
Sadly, Earlier this month my mother passed away at Ivy Park. In the nearly 10 months since I wrote the review below I have continued to be impressed with the staff at Ivy Park and the care my mother received there. Even after my mother's passing Veronica and her team were a great comfort to me. I will appreciate it forever. Chris Adams ==== === === Earlier this month my 89 year old mother moved in to Sunrise of Claremont and I am very, very pleased with the level of service and care the staff is providing. Oscar, Veronica, Trish, Jessica and the entire staff have really made what could have been a stressful situation much less so. My mother is adapting well and I feel better knowing she is safe, comfortable and well cared for. I could not recommend them more highly.
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