2053 North Towne Avenue, Claremont, CA 91711
Residents and their families generally praise Ivy Park at Claremont for the caring and friendly staff. Many mention the team’s genuine kindness, good communication, and attentiveness. Families feel reassured knowing their loved ones are safe, comfortable, and engaged in activities like outings, baking, and exercise classes. Several reviews highlight the staff’s personalized approach, especially Veronica, Veronica, or the care teams who go above and beyond to treat residents with love and respect.
Families also appreciate the community’s welcoming atmosphere, which feels warm and cheerful. The staff’s proactive communication, including regular updates and sharing photos, helps families stay connected even when they don’t visit often.
Some reviews note their loved ones had been at other facilities missing out on activity and engagement, but Ivy Park has made a positive difference. One reviewer shifted their mother from another community and saw improvements in her mobility and mental engagement.
However, there is a very negative experience shared by one family whose mother passed away after nearly 10 months at Ivy Park. Despite her passing, they commend the staff for the compassionate care her family received during and after her time there.
Overall, the community is described as a caring, attentive place that values personalized service and community bonds. Families feel confident in the staff’s dedication to helping residents live meaningful, independent lives, and many highly recommend Ivy Park for its warm, responsive environment.
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Recently having to make the difficult decision to place my mom into a memory care facility and after months of visiting different places, we selected Ivy Park Claremont. Heather and Christian helped me so much, answering my questions and easing my mind. It took mom a little bit of time to adjust but the staff were there to help her and she now is comfortable with her new home. Veronica and her staff are amazing! They treat my mom with such love and care. Veronica sends me pictures and videos of mom exercising and doing other activities. It makes my day. Michelle and Faith, Lisa and Chasity, Charity and Rosal are wonderful! Thank you for taking such wonderful care of my mom.
My wife and I were living peacefully in a senior living facility in Altadena until the January 8th Eaton Fire. We were evacuated to Claremont. With the help of an adviser we found Ivy Park at Claremont. A few months ago my wife moved here and is in Assisted Living. Ivy Park is a marvelous place which has the benefit of providing Assisted Living in a protected environment and also provides memory care to those who need it. It is like a top notch hotel and has been a helpful and stimulating experience for my wife. With my help my wife is free to go shopping, to restaurants, church, etc. whenever she'd like. For example, today my wife did aerobics and attended a seminar in the morning, went out for lunch and shopping with me in the afternoon, made cinnamon buns in a cooking class at 2:30 pm & played bingo at 4:30pm. And she's reading again. It is quite a change & we're still getting used to it. We feel the the staff and administration are our friends - caring, attentive and easily reachable. My metaphor for Ivy Park is the med tech who hugs residents when she gives them their medication.
Excellent community. The staff are fantastic and all do a wonderful job. It has a home-like feel and just about everyone that works truly wants the best for each resident
My MIL has been a resident at Sunrise Claremont since the summer, 2022. We moved her to Claremont after a year at another Assisted Living that gave her, and us, many problems. Needless to say, we were skeptical. Then we meet the amazing team of Veronica, Trish and Angelica. Almost immediately, we were at ease. They were kind, understanding and always made us feel as if we, the family, were a priority. The tour introduced us to many more kind and caring caregivers, staff and residents of this community. Residents were happy and cheerful in the halls, the lounge, the dining room and everywhere else we saw them. We knew this was going to be a good fit for us. Over the last few months, the team at Sunrise is always in communication with us. They are thorough, detailed and always make sure we are understanding the information they share with us. Their willingness to communicate with us, anytime we have questions, is incredibly helpful. Even when we don't have questions, they call and share updates. They don't wait for a scheduled Care Plan meeting to share updates, which we appreciate. We visit Sunrise at least 2 times per week. Every single time, when we visit, everyone is very attentive and friendly. From the ladies at the front desk, to the care managers, caregivers and dining staff, everyone we have met with has been very nice. A special shout-out to the activities and dining staff. We are always getting reports about trips to museums and Target. When they are not out on field trips, we get reports of baking class, flower arranging class and exercise class. She's always busy. Moving her to Sunrise was a great decision. Thank you, to the Sunrise team for taking care of her.
Sadly, Earlier this month my mother passed away at Ivy Park. In the nearly 10 months since I wrote the review below I have continued to be impressed with the staff at Ivy Park and the care my mother received there. Even after my mother's passing Veronica and her team were a great comfort to me. I will appreciate it forever. Chris Adams ==== === === Earlier this month my 89 year old mother moved in to Sunrise of Claremont and I am very, very pleased with the level of service and care the staff is providing. Oscar, Veronica, Trish, Jessica and the entire staff have really made what could have been a stressful situation much less so. My mother is adapting well and I feel better knowing she is safe, comfortable and well cared for. I could not recommend them more highly.
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