Senior Care First
Senior Care First
2053 North Towne Avenue, Claremont, CA 91711
Residents and their families generally praise Ivy Park at Claremont for the caring and friendly staff. Many mention the team’s genuine kindness, good communication, and attentiveness. Families feel reassured knowing their loved ones are safe, comfortable, and engaged in activities like outings, baking, and exercise classes. Several reviews highlight the staff’s personalized approach, especially Veronica, Veronica, or the care teams who go above and beyond to treat residents with love and respect.
Families also appreciate the community’s welcoming atmosphere, which feels warm and cheerful. The staff’s proactive communication, including regular updates and sharing photos, helps families stay connected even when they don’t visit often.
Some reviews note their loved ones had been at other facilities missing out on activity and engagement, but Ivy Park has made a positive difference. One reviewer shifted their mother from another community and saw improvements in her mobility and mental engagement.
However, there is a very negative experience shared by one family whose mother passed away after nearly 10 months at Ivy Park. Despite her passing, they commend the staff for the compassionate care her family received during and after her time there.
Overall, the community is described as a caring, attentive place that values personalized service and community bonds. Families feel confident in the staff’s dedication to helping residents live meaningful, independent lives, and many highly recommend Ivy Park for its warm, responsive environment.
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Recently having to make the difficult decision to place my mom into a memory care facility and after months of visiting different places, we selected Ivy Park Claremont. Heather and Christian helped me so much, answering my questions and easing my mind. It took mom a little bit of time to adjust but the staff were there to help her and she now is comfortable with her new home. Veronica and her staff are amazing! They treat my mom with such love and care. Veronica sends me pictures and videos of mom exercising and doing other activities. It makes my day. Michelle and Faith, Lisa and Chasity, Charity and Rosal are wonderful! Thank you for taking such wonderful care of my mom.
My wife and I were living peacefully in a senior living facility in Altadena until the January 8th Eaton Fire. We were evacuated to Claremont. With the help of an adviser we found Ivy Park at Claremont. A few months ago my wife moved here and is in Assisted Living. Ivy Park is a marvelous place which has the benefit of providing Assisted Living in a protected environment and also provides memory care to those who need it. It is like a top notch hotel and has been a helpful and stimulating experience for my wife. With my help my wife is free to go shopping, to restaurants, church, etc. whenever she'd like. For example, today my wife did aerobics and attended a seminar in the morning, went out for lunch and shopping with me in the afternoon, made cinnamon buns in a cooking class at 2:30 pm & played bingo at 4:30pm. And she's reading again. It is quite a change & we're still getting used to it. We feel the the staff and administration are our friends - caring, attentive and easily reachable. My metaphor for Ivy Park is the med tech who hugs residents when she gives them their medication.
We recently moved my mom from another facility to Ivy Park. She was doing okay at the other facility-she is now doing amazing at Ivy Park! The care and activities in the memory care is far superior than what she was receiving. She is more engaged; mentally and physically. Sara, Rosal and Faith do a fabulous job with the activities. In addition, Ana, Enrique, Lisa, Crystal and Ogo do a wonderful job with my mom during the day. She has the care and support she needs to use her walker instead of being wheel chair bound all the time-because of this she hardly uses her wheelchair and uses her walker much of the time. I am truly amazed! This was not the case at the other facility. She NEVER used her walker there and now she can because of the support she has. Julie - is with my mom most evenings and takes great care of her. My mom feels very close with her and as she is caring and good to her. Sara takes care of my mom on Julie’s nights off. My mom feels connected to Sara and she is good to my mom as well. Audreana and Maria are a great support and care to my mom at night as well. Veronica takes the time to send my updates including photos and videos. I don’t get to visit often - so it nice to see her enjoying her time. Overall, it is easy to say Ivy Park has been a welcome and invigorating change for my mom.
My Uncle Has been at Ivy Park in Claremont a year now we are extremely grateful, the leadership team are simply amazing Veronica in memory care is my rock she goes above and beyond,I would be lost without her, she is so loving and caring she treats her patients as if they were her own family, it feels good knowing that our loved one is being taken care of ! Thank you for the incredible job, it takes a special kind of people with big hearts to do this job ! Marcy Barker
Excellent community. The staff are fantastic and all do a wonderful job. It has a home-like feel and just about everyone that works truly wants the best for each resident
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