2005 Kellogg Avenue, Corona, CA 92879
People have mixed experiences at Brookdale Corona. Several reviews praise the caring and dedicated staff, especially highlighting individuals like Brittney, Joy, Mary, Angela, Vanessa, Vera, and Brian, who are described as warm, attentive, and helpful. Families feel reassured knowing their loved ones are safe and well cared for, and many mention that their relatives feel comfortable and like they are among family members. The community offers a variety of activities, including music, exercises, arts, and cooking, which residents seem to enjoy, especially when staff members like Joy are involved.
On the other hand, some reviews point out issues with staffing and management. One reviewer felt the community was understaffed, which led to neglect and rudeness from certain staff members. There were concerns about staff being overwhelmed, unavailable, or distracted, especially during COVID outbreaks, which affected the quality of care. Others observed staff being frustrated and residents not receiving enough attention, with some activities only happening when certain staff members were present. A negative experience also included staff being unkind or unresponsive, which made some families feel disappointed and concerned about the level of care.
The community emphasizes a person-centered approach, especially in their memory care program, which focuses on routines and familiar activities tailored to individual needs. They prioritize safety, independence, and social connection, offering amenities like pet friendliness, transportation, a beautician, and gardens. Memory care residents benefit from specialized programs like Clare Bridge, designed to help those with dementia feel comfortable and supported.
Overall, Brookdale Corona is seen as a welcoming community with compassionate staff and engaging programs by many families. However, concerns about staffing shortages and inconsistent care suggest that the experience can vary depending on specific staff and moments. Families considering this community should weigh the positive staff interactions against the potential for staffing issues.
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Thank you Brookdale Corona for taking on my Blind Altheizmers parents as a couple to keep them together. Thank you especially to Rose Williams for taking such good care of them. To Angela who made her passing peaceful and professional. And the Hospice team was outstanding. All of the staff truly love my parents! I saw this when my Mom was passing away this week and everyone came in to visit her even on their days off a lot of tears were shed! They are taking special care of my Dad to make sure he's not alone at this time. I really love all of you all from Upper managment who check on me daily to housekeeping who hug me in the hall. Your the best.
Thank you to Brookdale Corona for taking such good care of my mom. I would like to give a shout out to Rosalie Williams - one of the staff members. She is an angel❤️. She has made this tough transition for my mom a little easier. She is kind, hard working, patient and treats the residents with respect and compassion.
Brookdale Corona – Memory Care That Feels Like Home Brookdale Corona is more than just a memory care community — it’s a place where compassion, professionalism, and purpose come together to provide exceptional support for individuals living with Alzheimer’s and dementia. This is a community built on trust, guided by expertise, and powered by a team that truly cares. From the first visit, you feel the warmth and intentionality that sets Brookdale Corona apart. The environment is secure, calming, and thoughtfully designed for residents’ needs — but it’s the people who truly make the difference. Amy, Sales Manager, is often the first reassuring voice families hear. Her kindness, transparency, and deep understanding of memory care help families navigate an emotional journey with confidence and comfort. She builds trust quickly and always puts the needs of families and residents first. Erin and Brittney, the Health and Wellness Directors, form a powerhouse of compassionate leadership. Their clinical knowledge, dedication, and calm, supportive presence ensure residents receive exceptional care tailored to their individual needs. They are hands-on, attentive, and deeply committed to maintaining the health, dignity, and quality of life for each resident — and families feel that commitment every day. Brittney, is also the Executive Director, leads with both heart and excellence. Her steady leadership and focus on community culture help make Brookdale Corona not just well-managed, but deeply personal. She sets the tone for an environment where residents feel safe, known, and respected. And while these leaders shine brightly, it’s important to recognize the entire staff at Brookdale Corona. The caregivers, med techs, dining staff, activities team, housekeeping, and maintenance — every individual plays a crucial role in creating the welcoming, respectful, and engaging atmosphere residents and families appreciate so much. Even if you don’t know every name, their impact is unmistakable. At Brookdale Corona, memory care is approached with intention, empathy, and grace. Residents are not only supported — they are celebrated. Every effort is made to ensure they live with meaning, connection, and the highest level of care. If you’re seeking a memory care community where your loved one will be safe, cherished, and understood, Brookdale Corona offers peace of mind and a true sense of home.
First off I want to start by saying Brookdale Corona is not only a beautiful establishment. The care provided there is bar none hands down. One of the best facilities I've encountered. I work with quite a few different facilities. In particular Erin and Brittany show the utmost kindness, courtesy, compassion, consideration and attention to detail when it comes to their residents, at this facility you couldn't ask for two better staff members. I honestly wholeheartedly believe that without their presence Brookdale Corona would be a different type of facility. My hat is off to them. That's not to say that everyone from culinary to maintenance to medtech is always attentive to detail and shares the ideology of compassion and care.!!!!
We recently had the pleasure of dealing with Brookdale, Corona. It’s always a difficult decision when having to reach this stage in life, but we made the best decision possible by putting my father in law at Brookdale. They treat their residents with compassion, dedication and love. The facility was always clean and secure. The staff was always attentive to all residents. We appreciate everything they do!! THANK YOU!!
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