Senior Care First
Senior Care First
17077 San Mateo Street, Fountain Valley, CA 92708
Carmel Village is a senior living community located in Fountain Valley, California. It offers three levels of care: Independent Living, Assisted Living, and Memory Care, all set in a beautifully landscaped environment close to parks and beaches. The community provides modern, comfortable apartments and a variety of amenities to support residents' well-being.
Reviews show that Carmel Village has both strengths and areas for improvement. Many residents and families praise the staff for being friendly, caring, and attentive. Nurse Laura Sanchez, the Wellness Director, is frequently highlighted for her dedication, honesty, and exceptional communication. Families feel reassured by her proactive approach and personalized care, especially in Memory Care.
Residents appreciate the community's cleanliness, organization, and the quality of activities offered, such as social gatherings, presentations, and holiday decorations. Several reviews mention that staff do their best to improve the community continually, making it a safe and welcoming place for seniors.
However, some reviews suggest that the community may be suitable mainly for healthier seniors. One review notes that if someone has mobility issues or expects more extensive care and activities beyond basic social games like bingo, Carmel Village may not meet those needs. The food quality was once considered unsatisfactory but has reportedly improved following staff efforts.
Overall, most reviews are positive, especially regarding staff professionalism and personal attention. Many families express strong trust and satisfaction with the care their loved ones receive at Carmel Village, especially praising Nurse Laura's involvement. While it might be best suited for active seniors or those with moderate needs, continued improvements suggest Carmel Village is committed to providing a supportive environment for its residents.
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If you are in ideal health; and fit and able as a 30 year old, Carmel Village could work for you. But if you want working elevators and would like at least adequate care; and would like more activities than basically bingo, stay way from Carmel Village. Additionally, meals here are less than satisfactory. An UPDATE to my review: fairly recently, the staff here has tried to improve this place a lot; they have succeeded admirably. The courtyard has added more concrete areas, which are easier to traverse; the activities staff has added more entertainment, social gatherings, and presentations , as well as some classes, which are really pleasurable; the holiday decorations are really imaginative for all holidays; and the dining staff is trying very hard: the food overall is much better, and serving staff try to be prompt and professional! The grounds are open and lovely, and kept up well!
I would highly recommend Carmel Village as a place to receive excellent care for your loved one. My mom has been at Carmel Village for 8 years, the past 5 in Memory Care so I have personally experienced the amazing loving care they provide. Over the last year the Memory Care executives have focused on building a new, stronger foundation by expanding and reinforcing more specialized programs in activities, exercise, direct care regimens and so much more! Laura Sanchez, Health & Wellness Director/Nurse is phenomenal in listening to family members needs and looking at the "unique" needs of each individual. Laura does everything in her power to ensure that she and the staff meets both the family and loved one's needs. Lastly, we all know those "unique" needs constantly change and Laura opens up a wonderful communication channel for the family members to connect with as this new life unfolds. Thank you to Laura and the loving, caring staff for taking such good care of my mama!
Carmel Village is a great choice when faced with a hard decision to relocate a Senior to a safe space. The staff are very friendly, patient, and active with their residents. They have multiple activities to engage residents through the day. From the moment you walk in the door you feel like you’re in a welcoming safe environment. Nurse Laura, Wellness Director, is very involved with the staff, residents and their families to ensure care is appropriately provided. She listens to the concerns of all parties and makes adjustments in a timely manner. Communication is a key factor in this facility. It is very clean with a great layout. From the dinning area to common areas, Carmel Village takes pride in assuring residents enjoy their stay here.
My mom has lived at Carmel Village in Memory Care for almost 9 months now. The decision to move my mom to Carmel Village was necessary but also filled with plenty of uncertainty and questions from my husband and I. Within the first few days, Laura Sanchez "Nurse Laura", proactively met with us to discuss my mom's needs and care in detail. Her knowledge, honesty, foresight, transparency, and action-based solutions were and continue to be beyond reassuring. After 9 months, our relationship with Nurse Laura has only grown stronger. She has a true passion for the residents at Carmel Village, which shows in her interactions with both residents and their families. We continue to love and trust Carmel Village, all their caring staff, and especially Nurse Laura, who has made this transition and plan for continued care all that we wanted for my mom.
Carmel Village is one the most professionally ran Assisted Living I’ve encountered! The level of cleanliness, organization level of the staff, and overall internal and external communication is truly unrivaled! My company provides extended nursing care for patients at Carmel Village. And the feeling of knowing how well my patients are cared for, is invaluable. The Wellness Director, Nurse Laura is an absolutely phenomenal professional. Her integrity and genuine love for her seniors is something to behold. Thank you Carmel Village for being a leader and a shining example of Top quality senior care!
Our experienced agents will provide a free consultation to help you understand your options.