17077 San Mateo Street, Fountain Valley, CA 92708
Carmel Village is a senior living community located in Fountain Valley, California. It offers three levels of care: Independent Living, Assisted Living, and Memory Care, all set in a beautifully landscaped environment close to parks and beaches. The community provides modern, comfortable apartments and a variety of amenities to support residents' well-being.
Reviews show that Carmel Village has both strengths and areas for improvement. Many residents and families praise the staff for being friendly, caring, and attentive. Nurse Laura Sanchez, the Wellness Director, is frequently highlighted for her dedication, honesty, and exceptional communication. Families feel reassured by her proactive approach and personalized care, especially in Memory Care.
Residents appreciate the community's cleanliness, organization, and the quality of activities offered, such as social gatherings, presentations, and holiday decorations. Several reviews mention that staff do their best to improve the community continually, making it a safe and welcoming place for seniors.
However, some reviews suggest that the community may be suitable mainly for healthier seniors. One review notes that if someone has mobility issues or expects more extensive care and activities beyond basic social games like bingo, Carmel Village may not meet those needs. The food quality was once considered unsatisfactory but has reportedly improved following staff efforts.
Overall, most reviews are positive, especially regarding staff professionalism and personal attention. Many families express strong trust and satisfaction with the care their loved ones receive at Carmel Village, especially praising Nurse Laura's involvement. While it might be best suited for active seniors or those with moderate needs, continued improvements suggest Carmel Village is committed to providing a supportive environment for its residents.
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If you are in ideal health; and fit and able as a 30 year old, Carmel Village could work for you. But if you want working elevators and would like at least adequate care; and would like more activities than basically bingo, stay way from Carmel Village. Additionally, meals here are less than satisfactory. An UPDATE to my review: fairly recently, the staff here has tried to improve this place a lot; they have succeeded admirably. The courtyard has added more concrete areas, which are easier to traverse; the activities staff has added more entertainment, social gatherings, and presentations , as well as some classes, which are really pleasurable; the holiday decorations are really imaginative for all holidays; and the dining staff is trying very hard: the food overall is much better, and serving staff try to be prompt and professional! The grounds are open and lovely, and kept up well!
I recently attended Carmel Village's Open House and was pleasantly surprised by how nice it was! The landscaping is beautiful with lots of areas to be outside, the variety of 1 bedroom options were great, the buffet food was delicious but maybe most importantly was how welcoming the staff was and how happy the residents were! The Marketing Director took me on a thorough tour, explaining that they also offer Memory Care and I left feeling this is where I would have my Dad move if he relocates in California. Carmel Village is a wonderful community with lots of options!
My dad has been here for a year!! I cannot say enough great things about this wonderful place my dad now calls home!! The dining experience here is over the top fantastic!! The chef and her crew do an amazing job. Every meal from breakfast to lunch to dinner to all the snack times in between are amazing!! I have joined my dad for many a meal and even brought family here as well —- everyone is thrilled about how good the food is!! Thanks Chef Terry for all of your culinary delights!!
Carmel Village is a warm and welcoming community with a dedicated team that goes above and beyond for their residents. As a professional partner, I’ve seen firsthand the compassionate care and commitment they provide. The management team is responsive, supportive, and truly focused on enhancing quality of life. A wonderful place for seniors and a great partner in care!
I would highly recommend Carmel Village as a place to receive excellent care for your loved one. My mom has been at Carmel Village for 8 years, the past 5 in Memory Care so I have personally experienced the amazing loving care they provide. Over the last year the Memory Care executives have focused on building a new, stronger foundation by expanding and reinforcing more specialized programs in activities, exercise, direct care regimens and so much more! Laura Sanchez, Health & Wellness Director/Nurse is phenomenal in listening to family members needs and looking at the "unique" needs of each individual. Laura does everything in her power to ensure that she and the staff meets both the family and loved one's needs. Lastly, we all know those "unique" needs constantly change and Laura opens up a wonderful communication channel for the family members to connect with as this new life unfolds. Thank you to Laura and the loving, caring staff for taking such good care of my mama!
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