ActivCare Laguna Hills

My mother in law was admitted to Active Care a year ago. The staff is incredible. They tend to all of her needs. They have plenty of activities to keep the residents occupied. The facility is beautiful. She loves their food. Rudy Mendez was so helpful with the move in process. She was a godsend. I can’t say enough good things about this facility.

After several difficult years dealing with dementia and finding good care for my mother, I was relieved to have found ActivCare Laguna Hills. All of the staff seemed knowledgeable, helpful, and compassionate regarding the nature of the disease and attitude towards addressing behavioral concerns we were faced with. Ruby the sales lead was professional and confident in the communities ability to help my mother. The communication from nurses was excellent and the facility is clean and welcoming. The community has several abundant outdoor spaces and beautiful murals inside of rolling hills and horses. There are lots of residents with varying abilities. There was always an activity taking place during my visits and enough staff to feel there was good supervision and engagement. Debbie the program director made us feel well cared and comfortable when my mother’s condition progressed to needing hospice. From a family that was feeling scared and felt we had limited options for care that could appropriately manage my mother’s behaviors, ActivCare truly fulfilled what they promised and helped my mother acclimate smoothly to a new home.

I would like to express my deepest appreciation for the incredible healthcare and love given to my cousin Bertha, who has a diagnosis of Down Syndrome Recently, I bought Bertha’s mother, who is 95 and is in a wheelchair, to visit Bertha at ActivCare Laguna Hill. Her mother was so impressed and relieved when she saw that her daughter was living in a beautiful community, with competent and caring staff members. Bertha began telling her mother about the different activities and later we took her to see Bertha’s room. Bertha calls ActivCare her second home. Second, because the first home was where she live for 51 years but now both she and her mother live in residential communities. Bertha loves her new home so much that on special occasions and holidays she prefers to be at ActivCare because of the activities rather than be with her family which was unusual. I told Chantal, the activity director, that Bertha loves your activities so much she has forgotten about her family. Because Bertha has always been a helper and caretaker of others—instinctively; staff noticed this desire, so they gave her an ActivCare staff badge that names her as an assistant. All of this has won my Bertha’s heart and love and has also given her a PURPOSE! I am so grateful to Debbie, program director, for leading such a great team and showing so much love to my Bertha. I thank GOD for the care staff, medtechs, nurses, front desk and Ruby in marketing for making this transition so easy these past two months. Everyone has proven to be a blessing from God to Bertha and her family. With much appreciation , Darlene D.

My cousin has been a resident at ActivCare, Laguna Hills for the past 3 years. The staff is excellent, informative and caring. My cousin has been so happy there that she thinks she is in a resort. ActivCare definitely has earned 5 stars.

My mom absolutely adores ActivCare! She moved to ActivCare from another facility in the area, and the care she is receiving now so outshines her other facility. She is kept active all day long, so many activities here, and SUCH wonderful staff. From Ruby in the office to Debbie on the floor to Megan at the desk and all the amazing nurses, med techs and aides and others that are too many to mention. Everyone is kind, and helpful, and so attentive to the residents. My mom doesn’t want to participate in all the activities, but she does like to sit on the sidelines and critique others LOL! Residents are never left in chairs in front of the TV just wasting away. They are all encouraged to interact with other residents and participate in all kinds of fun activities. The facility is super-clean, well run, and she loves the food! We are so glad she found ActivCare, we are so grateful that she’s thriving and in such good hands.