24552 Paseo De Valencia, Laguna Hills, CA 92653
The Meridian at Laguna Hills is a welcoming senior community that offers a variety of living options, including independent living, assisted living, and respite care. The community focuses on giving residents a vibrant and engaging lifestyle, with many organized activities, a beautiful outdoor pool and gardens, and cozy common areas. The staff is known for being caring, friendly, and professional, making residents and their families feel safe and well taken care of. Several reviews praise the staff, especially mentioning Regina, Alia, and Tammy, for their kindness, patience, and helpfulness during tours and move-in processes. Many visitors highlight the community’s cleanliness, beautiful design, and luxurious feel, comparing it to a five-star hotel.
However, some reviews mention that while the community offers excellent amenities and caring staff, there might be a need for more emotional support for residents going through grief, as one reviewer expressed concern about her uncle struggling with the loss of his wife. Overall, the community has a positive reputation, with residents and family members feeling satisfied with the environment, service, and the staff’s dedication to making seniors’ lives pleasant and safe.
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The staff is very friendly. The Sales Manager, Regina, is very helpful—always is smiling and ready to assist you in any way. It is a lovely place and well kept. The restaurant serves delicious meals. The people that live here seem happy and friendly, so that makes me conclude that they are satisfied with their home here.
It's been a pleasure from the start dealing with Meridian team. Leasing process is exceptional and the epitome of customer service mileage. This is a very beautiful place with lots of amenities. During the tour it's noticeable that residents are having a nice time. Highly-recommended!
I moved to Meridian, Carol Bunting - I was introduced to Regina prior to moving to Meridian, she was the reason why I chose the community. Regina described the community perfectly, and I was not surprised once I toured. Two friends of mine urged me to move in and everyone was impressed with her and this community.
Regina is very knowledgeable and awesome to work with. They can't teach the level of customer service she provides. Truly a 1 of 1.
Just want to say thank you to Regina, the leasing manager, for all the customer service she showed us. From the moment we stepped into the Meridian we knew it was the right place for our mother. Regina was very kind, compassionate and professional navigating the process of finding the best room to touring the facility and answering all our questions. The staff at the Meridian are equally caring and efficient. The Meridian is a clean, warm and inviting environment when trying to find a place for a parent. Thank you again Regina and all the staff!,
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