Senior Care First
Senior Care First
24962 Calle Aragon, Laguna Woods, CA 92637
Ivy Park of Wellington is a senior community that offers assisted living and memory care services. It has a variety of amenities, including outdoor spaces and dining options like the Vine restaurant, to help residents enjoy an active and comfortable lifestyle. The community emphasizes personalized care, aiming to support each resident’s independence, well-being, and happiness.
Many residents and their families speak positively about Ivy Park. Reviews highlight friendly and caring staff who try to create a warm environment. Several note that residents can bring pets, and that the community offers activities to keep residents engaged. Families feel reassured knowing their loved ones are in a safe, nurturing place with attentive staff.
However, there are also some concerns. One negative review mentions a lack of enough staff, which affects the quality of care. It describes issues like missed showers, delays in response times, lost belongings, and poor handling of medical needs. The reviewer felt that the staff was caring but overwhelmed and that management was focusing more on building improvements than staffing. This can lead to some residents not getting enough help, and families being worried about safety and communication.
Overall, Ivy Park of Wellington is seen as a warm, welcoming community with many good qualities. It can be a good choice for families seeking a caring environment, but potential residents and their families should ask detailed questions about staffing and care levels to ensure it meets their needs.
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From the moment we first visited, we could tell this was a special place. The community is so welcoming and friendly, which gave us peace of mind right away. The move-in process was smooth and well organized, making what could have been a stressful time feel easy. The food is wonderful, and my loved one looks forward to mealtimes. Most importantly, the staff are attentive, kind, and truly care about the residents. Brenda has been amazing every step of the way. Her support and guidance made all the difference. We feel very fortunate to have found such a supportive and loving community.
I moved my mom here from her original home she lived in for 70 years. I knew the transition would be challenging. I have to say the facility is great in that it is nice layout and my mom can find her way around very easily from apartment. Food and menus are great and quality is excellent. What makes this place so great though is the entire staff at Ivy of Wellington. I cannot say enough great things about everyone I have dealt with in the past 7 months! More importantly, my mom has adjusted very well and this has become her new home! I would highly recommend Ivy to anyone looking for a senior living community.
Ivy Park of Wellington has been such a wonderful community for my dad. He absolutely loves it here! The food is always amazing, and the atmosphere feels warm and welcoming. Brenda has gone above and beyond to make the transition smooth and has been so helpful every step of the way. I can truly see how much care and attention goes into everything they do. Highly recommend!
Ivy Park of Wellington has been such a wonderful place for my mother! She is so happy here! The atmosphere is warm, and the staff truly make her feel at home! A big shout out to Ellie for helping our family through the transition and to Brenda for all her kindness and support! We feel so grateful knowing Grandma is in such caring hands!
I wouldn’t recommend this place -especially if you need any extra help or Memory Care. We paid extra for 4 showers a week- rarely got 3. She fell and had a brain bleed and we were not told about the fall for a few hours. She lost 10 lbs in 1 month and they didn’t tell us. They didn’t notice. They made a med error that if my sister didn’t notice -could have been bad. They do not have enough dining room help and you have to wait forever if you eat upstairs. They do their laundry & she lost many items from this (towels, undies, tops) and we got other peoples underwear back. They sent her out for the day w no bra. In the Memory Care-They never take them outside. also in MC they are offered coke or water. No other beverages offered. The cost is also much more than advertised. Be sure to ask about add ons $$$$. The true fact is the workers are wonderful BUT there just are NOT enough of them. Our Mom was loved but they just need so much more help. There is a new owner and they are putting $$$ into the building and not into a better ratio of nurse to patient. Sad because we really wanted this to work out.
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