25585 Van Leuven Street, Loma Linda, CA 92354
Brookdale Loma Linda is a well-maintained and welcoming senior living community in California. It offers a safe, clean, and lively environment with 24-hour staff support, making residents and families feel secure. The community features beautiful, pet-friendly apartments with plenty of sunlight and space for personal decoration. Residents can enjoy a variety of amenities such as a cafe, beautiful courtyard gardens, a library, and an on-site beauty salon.
The community is designed to promote independence while providing help with daily tasks like dressing and medication management. There are many activities each day, including exercise classes, art, bingo, and social events, helping residents stay active and engaged. The dining experience is similar to a restaurant, offering healthy, delicious meals with customizable options, and special diets can be accommodated.
Many reviews are positive, praising the friendly staff and cozy, home-like atmosphere. People also mention that staff are caring and quick to respond. Families feel reassured knowing there is support around the clock and that their loved ones are well looked after.
However, there is a serious negative review about safety concerns. One family member reported that their mother’s valuables were stolen, including credit and social security cards, leading them to move her out of the community. They expressed frustration that the management did not take responsibility for the incident or contact authorities promptly, which caused a loss of trust.
Overall, Brookdale Loma Linda appears to be a friendly and vibrant community with many benefits. But, potential residents and families should be aware of the safety concerns expressed in the negative review before making a decision.
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Brookdale Loma Linda is a beautiful, clean and safe senior living community with 24 hour staff support, which was very assuring for our family when we moved our mom here. The cafeteria and reception areas are lively and gorgeous. There is a full-service beauty salon owned by Monica who doesn't mind coming to get our mom from her room for her appointments. Brookdale is an all-inclusive resort for seniors!
I have been searching for a home to place my grandfather in and absolutely overwhelmed at all the options. It's my first time having to deal with this so I was unclear on how everything worked. I made a phone call to Brookdale and spoke to a wonderful lady named Amber on the phone who was incredibly informative. I spent 30 minutes on the phone with her while she explained to me the benefits, amenities, and logistics of how everything worked for this community. Unlike the other phone calls I had placed to other places this one was incredibly genuine. I booked an appointment and can't wait to come and check this place out next week!
If your reading this, then you are looking for a place for loved one regarding Asissted Living, etc. When I first walked in, it has a very, very home feeling. The staff are all very friendly and I could see that the residents were being taken care of with love and caring. You will not be disappointed. When I've left messages the staff returns my call immediately. My Dad enjoyed the food. They had a menu at every table.i looked no further after touring Brookdale Loma Linda. They have great activities everyday. Please go and check them out.
Brookdale staff was wonderful when having to choose placing our loved one in their community. They were great and very helpful. The entire staff is great they assist each patient and treat them with respect. I would recommend them to any of my friends and family. They also made my family member comfortable and welcome which made the transition easier. My family member does love the place.
Trust me, do not place your parents at this particular location. I moved my Mother out after she was robbed of her credit cards, social security cards, and identity. They're were numerous stolen charges that I'm dealing with from this episode. After calling the Sheriff Dept, and filing a report. I followed up with the officer, it was confirmed the cards were stolen from her room. I have since moved my parent from this place. This is just 1 of many issues. Beware!!!!!!! In response to the owner's reply. On site management disregarded my concerns and accepted no responsibility regarding the incident. Only after i advised I was moving out a parent due to SAFETY concerns, management decided to finally contact us to address the issues. (So I thought ) If you as the owner was so concerned, why haven't YOU contacted my family? Lastly, yourself (owner) nor the management of this facility did not in fact contact the local authorities, as I recently picked up the Police report., I have been in contact with the officer via email that made the report and he advised the owner nor local management has not made any contact to follow up on the incident.
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