Hacienda Grande Senior Assisted Living

1740 Grand Avenue, Long Beach, CA 90804

Hacienda Grande is a senior assisted living community located in Long Beach, near Signal Hill. It offers a variety of services like 24-hour care, housekeeping, dietary assistance, laundry, respite care, transportation, and an assisted living waiver program. The community aims to balance safety and independence, providing a caring environment where residents can enjoy an active social life. The staff emphasizes providing quality care with love and respect, and the community is situated close to beaches, restaurants, and medical facilities.

However, reviews highlight some concerns. One visitor was unhappy because a staff member named Abby complained about going upstairs to heat their cheese dip and did not check on them afterward. This suggests issues with staff attitude and attentiveness. Another review pointed out serious safety concerns, describing the community as alarmingly insecure with the front door left wide open, and the front desk unmanned during a tour. The reviewer also mentioned that residents looked unwell, comparing them to zombies, which raises worries about the community’s overall safety and resident well-being.

Overall, while Hacienda Grande promises a warm, caring environment with many services, some visitors have experienced poor customer service and safety lapses. These negative reviews highlight the importance of personally visiting and inspecting the community before making a decision.

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