Ivy Park at Culver City

Love this community nice neighborhood and exceptional staff. Sales director Michelle goes above and beyond to take care of her clients. Also Nadia is an amazing nurse as caring as can be. Highly recommend.

Ivy park had my first review removed. Ivy park is staffing care providers who do not take their duties seriously. The staff doesn’t communicate with each other and this is why so many falls and injuries are occurring at this place. There is elderly abuse and neglect happening here and it’s being swept under the rug by the managers. Morena one of the care providers on the AM shift has dropped different residents on different occasions and nobody’s reporting these falls. The med techs and the managers do not care about these poor residents. This place is very dirty, the residents rooms and bathrooms, the dining room tables and floors, and the kitchen is very dirty as well. The memory care director Jessica is never there to answer your problems and concerns, there was a rat infestation going on that was swept under the rug. There’s ants crawling all over the residents. Please don’t bring your loved ones here.

I had been caring for my aged father for 6 years, which any of you who have done so know is not easy. I did my best to give him a good quality of life, however his dementia eventually became substantial enough that I had to find a place that could provide better care for him. With the help of a wonderful senior placement specialist I saw quite a few places and eventually decided on Ivy Park. It is a very nice clean facility, and I was happy with how their memory care was designed and managed, and also importantly it was close to home so we could visit easily and often. I put a deposit down and patiently waited. My father was placed in just a few months. Any great facility is going to be busy and full, right? Well, my guardedly hopeful and optimistic initial feelings were very soon reassured by how fantastically caring and dedicated I found the entire staff to be. Each and every person who I came across was so warm and hard working. Occasionally some issues would arise from my father's dementia that were not easy, but they always managed with grace and kindness. They were clearly very experienced in this kind of care, but more importantly they truly were caring, not just doing a job. I am so happy to have found them and have no hesitation to recommend them to anyone looking to find a nice place for their aging parents to live.

We just recently toured with Tamara in memory care and the executive director Brittany in AL. We were very very pleased and didn’t hesitate to leave the community fee to secure the unit for our dad. The community as a whole is absolutely gorgeous and we as a family stand hard behind our decision. From the residents giving us their feedback to the staff hand on showing us their passion for each and every resident throughout the community. Brittany introduced us to other families who made us feel like our overall decision was the best! We will be moving our dad in next week and we are looking forward to being apart of the Ivy park at Culver City family!

This place is a House of Horrors. My parent was there starting in 2021 and the place was fine before Oakmont LLC took over. After that, the memory care facility starting charging us hundreds of dollars without any notice. When we inquired the management team including the accounting department is hostile and also non responsive. The staff never knew what was going on and did not communicate with one another. My loved one was falling weekly without any assistance from staff. The staff called the ambulance every time they fell and we got billed thousands from ambulatory care despite the fact that my family has insurance. The Ivy has residents who are dirty, fighting, punching, injuring each other and there is no one watching residents. It is of very poor quality.