Ivy Park at Studio City

I want to share the wonderful experience my mother and I while she lived at Sunrise Studio City. The staff from GM Shawn, Care manager Clifton and his staff, Jinky, Erica, April and the rest, and the did an excellent job taking care of my mothers medical needs. They followed up with outside care givers and provided additional support when needed. I rarely had to ask for care for my mother, they had already addressed it. When I did it was taken care of right away. The daily care team led by Paloma was wonderful. They made sure my mother was comfortable and all her needs were met. As my mother needed more support in areas I would have been very uncomfortable with I could see that the amazing Sunrise staff just took care of it without me having to ask. The dining was excellent thanks to Chef Roy and service lead Sonia. The concierge staff was always on hand to answer any questions or address any needs. I want to thank all of the staff of Sunrise Studio City for the compassion and care you provided my mother. Thank you.

I was a resident, therefore somewhat more than two years. I agree with the assessment by people who stated that there weren’t enough caretakers and many of them really didn’t care to take care of me. One of them, physically abused me by slugging me multiple times, and choking me. Somebody called the police about this and they called me and asked me if I had any thing to say. I did not because the person who did this, had way too much power both physically, and administratively over me that it would’ve made my life miserable. I finally got out of there and with excellent support from my wife, a neurosurgical procedure to relieve my low pressure, hydrocephalus, and excellent private physical therapy, I am out of there, for the most part, mostly independent, and I look back at my time there with great distain

I have only toured the facility (with Renee... highly recommended) and found it superlative. Great amenities and residents. Very welcoming and convivial atmosphere. I went to view it for my parents, but heck, I'd move in! The activities alone are worth moving in for!

My dad lived at Ivy Park Studio City for a little over 5 weeks and has since passed away. He was located on their memory care floor. Overall, our experience was very positive. The caretakers directly involved in my dad’s care were all very kind, capable, responsive and responsible. My dad really liked the staff as well. The private rooms and common areas were clean and the food seemed great. The whole facility is secure and the grounds are very well maintained.

My Father has been a resident for over a year now. Your Caretakers have always been attentive, caring and supportive. At first when he came, he needed quite a bit of care and help. After a few months I was able to ask for him to be re-rated since he was now eating on his own, able to transfer and using his walker. His care cost came down a little which has been a huge help. The experienced staff is a huge reason why he is comfortable at Ivy Park.