Ivy Park at West Hills

My family and I are truly appreciative and grateful to the staff at Ivy Park at West Hills. The care and kindness they have shown my Mother has been excellent. All of the staff members are hard-working and dedicated professionals who we cannot thank enough for what they are doing to assist my entire family.

In looking for a home for my great aunt, we searched and searched and just couldn't find anything that we felt she could call home until we found Sunrise in West Hills. She is so very happy at Sunrise. Everyone is so wonderful, friendly and professional, loving and caring. The staff feels like family, they know everyone by name, and take the time to really interact with the residents to get to know them. The Sunrise staff also does a wonderful job of filling the day with a variety of activities so that there is something for everyone to enjoy. Always greeted with a smile, helpful and kind... we would highly recommend Sunrise West Hills for anyone looking for a home for their aging family member. Thank you Sunrise!

Sunrise of West Hills is truly a Godsend! We have had my wife's parents live there for a little over a year, and we have been absolutely amazed by the loving care, expertise, and great attention they have received. This facility is truly a cut above the rest, and we couldn't be happier with our choice to have them live there. Very grateful to all the staff at Sunrise for making this transition in life as easy and painless as possible, and knowing that our parents are getting the best care possible. We sleep well at night knowing that they are in good hands!

My parents both needed to transition into Assisted Living at the same time this past year. They have been married for nearly 60 years and here they were in late 2021, suddenly needing much care and supervision with a wide range of needs between the two of them. I have read many testimonials over the months and it is so true that a decision about Assisted Living affects the whole family, not just the ones in need of care. On behalf of my whole family, I can say with total confidence that Sunrise of West Hills has done an EXCELLENT, amazing job to help both my parents navigate their transition into this new phase of their lives--and all with grace, patience, reassurance and respect. We are so grateful to each and everyone on the Sunrise Team. To say "everyone is friendly" could sound cliche; so I want to express it is SO MUCH MORE THAN THAT--from the Care Team to management to the initial introduction to all that Sunrise had to offer, everyone went above and beyond to answer questions, be professional, and pivot quickly when both of my parents had some unexpected setbacks along the way. To me, seeing the Sunrise Team's response to my parents' health challenges when things were a bit rough for them speaks volumes. They always encourage communication and questions, and they follow through, with a great blend of compassion and knowledge. Very impressed with Sunrise of West Hills and encouraged that on a weekly basis, my parents remark what great care they are receiving. That says it all. :-)

We looked at many different places for our Mom in the West Valley and they could not compare to Sunrise West Hills, we knew immediately this is the place Mom needed to be! The facility itself is gorgeous and comforable with many different areas for residents to sit, play games, listen to music, watch movies, including a beautiful room with a fireplace and piano. The food is amazing (my husband and I have eaten here many times with my Mom and are always delighted by the many daily choices and quality of the food), they even have room service! They have many different daily activies from chair Zumba, to a walking club, movie nights, family brunches, Yoga, they even have live entertainment. The care is top notch and you can tell all the employees actually love their jobs and care about their residents like they are their own family members. My Mother had a really hard time when she had to move from her home of over 50 years into a care facility and the staff at Sunrise made this transistion so much easier for her. She now says daily that she is so happy and loves her new home and new friends. I HIGHLY recommend Sunrise West Hills to anyone who has a loved one that needs assisted living, they are truly the best!