Senior Care First
Senior Care First
26151 Country Club Drive, Mission Viejo, CA 92691
Sunrise of Mission Viejo is a senior living community that aims to feel like a warm and inviting home. The community offers different types of suites, from studios to two-bedroom apartments, all designed for safety and comfort. The price starts at $4,682 a month for assisted living, with memory care options available at higher rates. The community provides amenities like activity rooms, a bistro, weekly housekeeping, scheduled transportation, and wellness visits by licensed nurses. They also use technology to help families stay connected and coordinate care.
Reviews generally highlight the community’s friendly and caring staff. Many say that the environment feels like a small, close-knit town where staff know residents well and show genuine kindness. Some residents notice caregivers like Roselle going above and beyond, making their loved ones happy and comfortable. The community is praised for being reliable and professional, especially in providing good care.
However, not all feedback is positive. One review points out issues with billing, communication, and caregiver training, especially in the Memory Care area, which the reviewer finds disappointing. They suggest there are some problems with how the facility handles certain aspects of care. Despite this, many visitors and family members remain impressed with the welcoming atmosphere and caring staff.
Overall, Sunrise of Mission Viejo is seen as a caring community that strives to provide a warm environment for older adults, though some concerns about communication and staff training have been noted. The community values family involvement and uses modern technology to enhance resident care and family engagement.
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Sunrise of Mission Viejo is a wonderful community! The team is caring, attentive, and truly dedicated to the residents. Charlene, in particular, is an outstanding coordinator—always helpful, kind, and a pleasure to work with. We’re so grateful for the exceptional care and support provided here!
I swung by to get a tour and they were kind enough to squeeze me in the same day. The staff are great and very attentive to the residents. Charlene did a great job with the tour, she is knowledgeable and friendly.
I don’t recommend sunrise. Tisset's inaction while residents both upstairs and downstairs face mistreatment raises serious concerns about her commitment to her duties she just sits and smiles. Similarly, Gilberto's failure to improve the residence center's environment or compatibility is troubling. The facility's facade of warmth and care, characterized by "fake smiles" and "fake attitudes," is misleading to families. Charlene's "grand tour of hell" further exacerbates these concerns, painting a deceptive picture of the facility's true conditions. The pervasive sense of insincerity among the staff, who merely "pretend" to enhance Sunrise, is deeply unsettling. Moreover my family member had someone living in their reminiscence care and they were mistreated and the manager never did anything.Based on these observations, I strongly advise exploring alternative senior living options. The apparent lack of genuine care and the prevalence of neglectful practices within Sunrise Senior Living suggest that it may not be the most suitable environment for vulnerable individuals requiring compassionate and attentive care.
I have had a great experience working with Theresa and her team! Thank you so much for having me at the Sunrise events!
My family recently toured this community for my grandfather and we were truly impressed. The staff was incredibly welcoming and kind, and the environment felt warm and inviting. Although my grandfather isn’t ready to move in yet, this facility is definitely at the top of our list for the future. I would highly recommend it to anyone looking for a great place for their loved ones.
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