Pasadena Highlands

My mother resided at Pasadena Highlands for over 11 years until she passed recently. The nursing care has been wonderful, and the dedication by the nurses has been exceptional. They showed my mother love, gentleness, kindness, and the utmost respect. Although, Pasadena Highlands is a huge facility, all the nurses knew my mother's name and a lot about her. They knew my name as well and always, with such warmth, said hi to me and took the time to ask how I was doing. The evening my mother passed away, I followed the transporter with my mom out of the building, and when I returned to go back inside, 2 nurses were standing outside waiting for me, and when I entered the building again, a circle of more nurses surrounded me with the most compassionate, warm embraces. I can't even begin to express what that meant to me at that moment and throughout the grieving process, thinking of such amazing kindness, love, support, and compassion shown to me. I described it to the director of Pasadena Highlands, as the most beautiful, magical Christmas movie. The Pasadena Highlands nurses represent the best of the best in loving care!

Thank you so much for the great care you have given my Mom and Dad, My wife and I came to Visit this past week end , brought our children the food was wonderful in the main dinning area , staff was so kind . Kids enjoyed the Mini Golf. My parents are well cared for . The staff are wonderful , place is clean Lots of activities Dad is a Marine Corp Vet and enjoys the balcony veiw with Amercan flag and the courtyard area .Mom enjoys the Garden Club . Thank you again

I was indeed fortunate to have my husband accepted and embraced by the Pasadena Highlands assisted living community two years ago. He has a spacious apartment overlooking the beautiful grounds, perfect for him to self manage with his wheelchair. My husband was in assisted living for nine years prior to PH, and was surprised and delighted at how genuinely friendly his fellow residents are at PH. And the welcoming atmosphere of all the staff and caregivers. Quite a step up in quality of care. We feel so blessed to be part of this community. My husband especially enjoys utilizing the gym and meeting his special group of friends for dinner each night. We can’t say enough about the positives that PH has brought to our lives. I have true peace of mind knowing my husband is safe and well-taken care of. And I am grateful for this opportunity to share our positive experience with others.

I want to take the time and say thank you to Pasadena Highlands Assisted Living, their compassion,care ,and heart towards their residents is amazing. It is hard to find to find the right place for your loved one, and this place actually goes above and beyond as an assisted living, and the way they take time to know their residents , and the communication with residents and families. I also want to give an extra five stars to Laura who works there , she knows her residents , keeps constant communication with the families, and is a big part of why this place functions the way it does. Her heart is is how all people in the elder care field should be. Thank you Pasadena Highlands you guys are amazing . I would love to add even a year later and with the positive changes in management highlands continue to shine as an assisted living. I can’t help but give Kae, Cynthia, and Alexis praises on their team work and compassion given to show love to the residents. Not only that continue the growth in the community, by providing amazing events, that the community can enjoy with the resident at Pasadena Highlands .

Alex provided excellent service, in fact the entire management staff was very welcoming and have us 5 star treatment while answering our questions and giving us a grand tour. This is grand living and we can't wait to return ! Btw this place is super clean and smells clean! Loved itttttttt