Senior Care First Logo Senior Care First

Crescendo Senior Living

351 East Palm Drive, Placentia, CA 92870

Crescendo Senior Living

Crescendo Senior Living in Placentia, California, is a community designed to support seniors who want an active, safe, and caring environment. The community emphasizes personalized care and strives to make residents feel comfortable and happy, offering assisted living and memory care options. It is located in a quiet neighborhood close to shopping, dining, and recreational activities. The staff are trained to treat residents with kindness and respect, and many reviews praise their helpful and cheerful attitude. Families appreciate how welcoming and professional the staff are and feel confident that their loved ones are well cared for.

However, some reviews highlight serious concerns. A few residents' families have experienced issues with emergency response. One review mentions that residents are charged extra for emergency buttons that are often unresponsive, leading to dangerous situations like falls or lockouts without staff help. This lack of response has caused frustration and worries for families, and some are considering moving their loved ones elsewhere.

Overall, many families and visitors see Crescendo as a warm, clean community with caring staff and good experiences. Others, however, are worried about safety and responsiveness, especially regarding emergency services. The community tries to balance a friendly, supportive atmosphere with ongoing efforts to meet resident needs but faces challenges in response times during emergencies.

Crescendo Senior Living - Image 2 Crescendo Senior Living - Image 3 Crescendo Senior Living - Image 4

Location

Want to Learn More About Crescendo Senior Living?

Get detailed information about pricing, availability, and care options.

Amenities

Full-service dining
Weekly housekeeping
Weekly linen and personal laundry service
Daily bed making
Nightly turn-down service
Individual climate control
Wall-to-wall carpeting
Daily fitness and planned activities
Utilities and Cable Included
Transportation to and from physician appointments
Weekly excursions​
24-hour emergency response system in each unit
Concierge service
Barber and beauty salon
24-hour security and monitoring system
Regularly scheduled entertainment
WiFi
Doctor Visits to Community
Smoke Free

Services

Weekly linen and personal laundry service
Weekly housekeeping
Daily bed making
Transportation to and from physician appointments
24-hour emergency response system in each unit
Bathing assistance
Dressing and grooming assistance
Assistance with self-administration of medication
Individual Personalized Care Plans

Types of Care

Assisted Living Memory Care

Reviews

4.4 out of 5
Louis Verrengia

Louis Verrengia

over 5 years ago

We have been very happy with Crescendo Memory Care. The administrative staff is extremely knowledgeable and helpful, offering useful suggestions to our family as we learn more about dementia. We have found the caregivers to be very supportive, cheerful, and professional. The entire staff is a great asset. We are thankful to have found this wonderful community for our mother.

Natasha McPherson

Natasha McPherson

2 months ago

I recommend that you do not put your loved ones in this place. They charge residents extra money for an emergency button they can wear in case they fall or have an emergency. We pay for this service for my grandmother, but they often don't respond to the button. She has been locked out of her room, fallen on the floor and had other issues. No response from the staff. One time, after my grandmother got no response from the button, she called my mother at home. My mother came to help my grandmother and arrived before any of the staff responded to the emergency button. My mother has reached out to the administration about the issue. They did not take her complaints seriously. Several residents have had the same problem and have relocated. We are hoping to relocate my grandmother soon. For the money it costs to live here, you want peace of mind that your loved one is being well cared for. You may not get that experience at Crescendo.

Angel

Angel

3 months ago

This is a very nice, clean, and welcoming place for seniors. Take a tour with Blanca. She’s very nice and professional. She will go above and beyond to help you!

Shermaine Napier

Shermaine Napier

9 months ago

Crescendo Senior Living of Placentia is amazing! My client was so happy with the staff. They made her father feel so welcome and safe♥️ ⭐️⭐️⭐️⭐️⭐️ I feel like I found an angel when I found Shermaine.. She was such a great support in finding respite care for my father allowing my husband and I who are his full time care takers to travel and celebrate our 30 year anniversary. Shermaine provided multiple locations to meet with based on specific needs that I had identified and offered her full support during the entire process. The facility that he stayed at made my father feel very welcome and comfortable the moment he arrived and we are so thankful to Shermaine for her amazing services and support.

Lisa Owen

Lisa Owen

over 4 years ago

can’t say enough wonderful things about Crescendo. During the Summer my sister and I became faced with taking care of our 88 year dad. We were doing it all, plus both working full time. I had the pleasure of being introduced to Charley who explained to me the different options that Crescendo offered for Assisted Living. There was never any pressure. He would check in on “Dad”, to see how everything was going. I always appreciated his calls. Last month we felt that our Father was ready for the transition. We have been so pleased with the whole experience. Charley, Dawn, and Dale make an amazing team! My Father recently moved into a deluxe studio and he loves his apartment! Thank you to all who care for him!

Visit Community Website