Crescendo Senior Living

My sister and I recently transferred my mother to Crescendo and we couldn't be happier. This place is clean, bright, welcoming and the staff are exceedingly kind. I am eternally grateful to the Assistant Director, Olivia. She was kind, compassionate and a joy to talk with. I am eternally grateful to Olivia and the Crescendo staff.

I recently visited Crescendo Senior Living in Placentia and was really impressed. The community is clean, welcoming, and beautifully maintained. The staff was friendly and attentive, and the residents seemed genuinely happy and engaged. A warm, inviting place for seniors!

Crescendo Senior Living of Placentia is amazing! My client was so happy with the staff. They made her father feel so welcome and safe♥️ ⭐️⭐️⭐️⭐️⭐️ I feel like I found an angel when I found Shermaine.. She was such a great support in finding respite care for my father allowing my husband and I who are his full time care takers to travel and celebrate our 30 year anniversary. Shermaine provided multiple locations to meet with based on specific needs that I had identified and offered her full support during the entire process. The facility that he stayed at made my father feel very welcome and comfortable the moment he arrived and we are so thankful to Shermaine for her amazing services and support.

Our mom has been at Crescendo Assisted Living for one year now - I cannot say enough good things about the care she receives there. The staff is truly considerate and kind to her, and they work very well with us at all times. Since we will be transitioning her to Memory Care this month, I visited that facility this week -- WOW! The atmosphere is so much more friendly than many Memory Care units I have looked into. The owner does very well with making the environment pleasant and interesting, not cold or "like a nursing home" at all. If you are looking for a secure, but warm and inviting place for a loved one - please check out Crescendo in Placentia.

I recommend that you do not put your loved ones in this place. They charge residents extra money for an emergency button they can wear in case they fall or have an emergency. We pay for this service for my grandmother, but they often don't respond to the button. She has been locked out of her room, fallen on the floor and had other issues. No response from the staff. One time, after my grandmother got no response from the button, she called my mother at home. My mother came to help my grandmother and arrived before any of the staff responded to the emergency button. My mother has reached out to the administration about the issue. They did not take her complaints seriously. Several residents have had the same problem and have relocated. We are hoping to relocate my grandmother soon. For the money it costs to live here, you want peace of mind that your loved one is being well cared for. You may not get that experience at Crescendo. UPDATE: The management has made some noteworthy improvements. They brought in new staff who are really lovely and they attend to the residents much better than before. My grandmother had several more episodes at the facility and the new staff were helpful and responsive. After a prolonged stay in the hospital, she returned to Crescendo. She then complained that the staff were checking on her too often. Lol. As the family members, that's the kind of complaint we want to hear. I appreciate that the management at Crescendo heard and responded to the residents' demands for more attentive care.