1312 15th Street, Santa Monica, CA 90404
Ivy Park at Santa Monica provides a warm and caring environment for seniors, with a focus on personalized care and community. Many reviews highlight the compassionate and attentive staff, especially leaders like Richard and Chelsea, who are praised for their involvement, kindness, and expertise. Families feel confident knowing their loved ones are in good hands, with staff who genuinely care about their residents’ well-being.
Residents and their families appreciate the facility’s supportive atmosphere. Several reviews mention how smoothly transitions into the community go, thanks to thoughtful staff who ask about personal history, preferences, and needs. The memory care program, Evergreen at Ivy, is recognized for its engaging activities and efforts to improve residents’ quality of life, even in difficult times. Families notice positive changes in their loved ones after moving to Ivy Park, with residents becoming more active, alert, and happy.
While the community is highly praised for its caring staff and beautiful surroundings, some reviewers share concerns about initial anxieties around moving loved ones, especially during emergencies. Overall, most comments are very positive, emphasizing the community’s commitment to respect, connection, and individual attention. This results in a safe, lively, and supportive environment where seniors can feel like they truly belong.
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Lauren is awesome, she’s my boss lady, and always helpful and reliable. The staff here are great too… housekeeping, servers, Front desk Concierge, Maintenance team, Care Team, and the kitchen team all go above and beyond. Plus, the residents are super friendly and made me feel welcome when I started. I am satisfied to be part of this community!
Semaj is awesome, he’s my driver and assistant, and always helpful and reliable. The staff here are great!! The housekeeping team, care team, servers, concierge team, maintenance team, and the kitchen team all go above and beyond. Plus, the residents are super friendly and made me feel welcome when I started. I am satisfied to be part of this community!
My husband, who has Parkinson’s and Alzheimer’s, has been in memory care at The Ivy for over a year. There were management changes more than a year ago, and for a while there were certainly some transition issues. But over the past year, his care has been excellent. With the addition of more activities directors for both memory care and assisted living, there has been a noticeable increase in music programs, outings, and other activities for the residents. The staff is always welcoming, responsive, and helpful, and the facility is extremely well maintained. I visit very often and have gotten to know many of the staff members. I feel very comfortable there and appreciate how open and accessible everyone is. Most importantly, I feel confident that my husband is well cared for. I would certainly recommend The Ivy to anyone looking for a caring and well-run memory care community.
I had a great experience taking my mother on a tour of Ivy Park in Santa Monica! My mom is not quite sure if she’s ready for assisted living yet, and the staff at Ivy Park were so kind and sympathetic to her situation, with absolutely no pressure. Amber took us on a tour where we got to see all of the resident common spaces and a beautifully appointed apartment. All the residents there seemed to be comfortable, engaged, and enjoying themselves. We even got to try the food, which was delicious! I felt like Amber cared about us as human beings and was truly listening to our feedback and my mother’s preferences for her living situation. Transitioning to assisted living is a huge and difficult choice for everyone in the family, and I really appreciated the compassion and empathy we received on our tour.
We came to visit a friend, and Josh Brose went way beyond the call of duty to make feel at home. He is an amazing person. You’re lucky to have him!
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