Senior Care First
Senior Care First
1450 17th Street, Santa Monica, CA 90404
Welbrook Memory Care is a welcoming community that focuses on providing personalized and compassionate care for residents with memory issues like Alzheimer’s. Visitors and families often feel a warm, family-like atmosphere when they step inside. The staff are highly trained, friendly, and genuinely caring, making residents feel valued and safe. Many reviews highlight how the staff’s love for their work and residents is obvious and makes a big difference.
Families notice positive changes in their loved ones after moving them to Welbrook. Residents often become happier, more engaged, and more active. Many say their loved ones enjoy the food, social activities, and interactions with others. They also feel relief knowing their family member is in good hands, with regular updates and attentive care from the staff.
The community offers private apartments with all necessary amenities and employs advanced safety technology to create a secure environment. Welbrook also provides a range of services like medical support, daily housekeeping, and personalized activities. The community prides itself on honoring each individual’s unique needs and creating meaningful moments every day.
Overall, Welbrook Memory Care is praised for its caring staff, beautiful and clean environment, and effective programs that help residents thrive. While some reviews mention the staff's dedication and the community’s warmth as standout qualities, the few negative comments are mainly about the difficulty in finding the right fit or differences in care at other communities. But the positive feedback overwhelmingly shows that Welbrook is a place where residents feel at home and loved.
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Our Aunt was a resident at Welbrook. From the minute we called, and then stepped into the building, we were welcomed with such caring open arms. First by Valerie in community relations and then the director David Cole. Valerie was like being with an old friend-instantly. The staff at Welbrook truly have a calling for working with the elderly. This is not just a job for them, you can see that they honestly enjoy older people and have the patience and love that it takes to come alongside the residents and help them in every way possible. The head nurse Shhandita is skilled, knowledgeable, and very loving in the way she interacts with both the residents and staff. Every staff member that we met and got to know is well trained and wonderful in their interactions with the residents and family. They were always so kind and respectful of our Aunt. We felt like Welbrook and its community was family to our Aunt and to us. They are head and shoulders above other communities of their kind. We know because our Aunt spent quite come time in another and the difference was quite noticeable. We cannot recommend Welbrook enough. It is truly a very special place!
I am the decision maker for my friend Anna. As her health deteriorated and she could no longer care for herself I moved her to another assisted living facility. It was terrible. Anna became very depressed and declined rapidly. I moved Anna to Welbrook and her whole attitude changed. Her health improved and she went from begging me to let her ‘go home’ to her previous home to saying she has to go back home to Welbrook at the end of our visits. She is always happy at Welbrook and the staff is amazing. Everyone cares about the residents. Great staff!! Best decision ever to move Anna!
Welbrook has been an absolute blessing. Having my mom there gives me such peace of mind. I’ve never seen her so happy—she’s engaging with other residents, staying active, and truly enjoying herself. The staff is absolutely amazing—warm, friendly, and genuinely happy to be there. It’s clear they love what they do, and that makes all the difference. The suites are beautiful, and the entire building is spotless, but most importantly, my mom is thriving. She loves the food, and I’ve seen such a positive change in her mood, mobility, and social interactions. I can finally sleep at night knowing she is in such great hands.
Our experience with Welbrook has been outstanding. The Administrator and Staff have always been very responsive, friendly and professional. We receive daily activity reports and should any medical issue arise we receive immediate notice and action(s) taken. We feel extremely confident that care and attention to all the residents needs are a highlight of Welbrook. The facility is very clean. Meals are served in a nice dining area and on every visit look very delicious. Resident rooms and common areas are well maintained and very clean. The residents appear happy. We highly recommend Welbrook for the care of your loved one.
I searched all over Los Angeles, visited 14 places big and small, and Welbrook was the only place that felt safe for my loved one with Alzheimers. Loving patient care and 8 hours a day of activities and engagement for residents. It is a community. Highly recommend.
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