2215 East Egbert Street, Brighton, CO 80601
Many residents and families feel positive about Brookdale Brighton, highlighting friendly and caring staff, clean and attractive facilities, and engaging activities. Several reviews mention that staff are respectful, kind, and go above and beyond to meet residents' needs, especially during difficult times like hospice care. The community offers a welcoming atmosphere that feels like family and provides personalized care, helping residents stay independent and active with plenty of social events and hobbies.
However, there are also concerns raised in reviews. A former nursing director reported unsafe medical practices, including staff reusing needles and delays in giving necessary medications. They also mentioned under-staffing, poor training, and lower quality in food, activities, and exercise programs compared to what was advertised. Another review criticized the community for staff turnover, uncleanliness (such as dirty carpets and dusty air filters), and poor maintenance of apartments and common areas. This reviewer also expressed frustration over paying for services that are not delivered.
Overall, while many residents and their families praise the caring staff and pleasant environment, some reviews point out serious issues like staffing shortages, safety concerns, and maintenance problems. The community’s website emphasizes their focus on personalized care, engaging activities, good dining options, and safety, but these reviews show that experiences can vary widely. For those considering Brookdale Brighton, it may be helpful to visit in person and see the community firsthand to ensure it meets your expectations.
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I am the former nursing Director mentioned in the previous review I did not get fired. I quit because of unsafe medical practices that were happening within the building such as staff reusing needles, and not administering life-saving medication in a timely manner( things not brought to my attention until harm happened). Understaffed, no training, not the quality that is advertised (meal quality, activities and exercise program).
They are falling way behind from what we were told when we signed up for our loved one !! They got rid of the nurse and then the director of the facility and then the cook . They are very short handed and always told we are hiring next couple of days . Everyone ( tenant's and guest) has told the administration how bad the food is burns everything and lumps in oatmeal , watered down coffee its bad for all of them . Who ever is cooking isn't a cook or chef . They say they are working on it. We get charged for cleaning their apartment and I know the last 2 months there has been nothing done. Also with the basics of the facility carpets are dirty and dusty . Air filters in the units haven't been cleaned or changed . These iteams should not be taken lightly we are paying a very generous amount for them to be taken care of properly. For reasons this is my opinion!!
Brookdale staff from all departments always treated our mother with respect caring kindness They went above and beyond meeting her needs even when she went into hospice. We will always feel comfort in her stay at Brookdale. Thank you all
Brookdale has a fantastic Resident/Ambassador program, which ensures that each new resident is welcomed to the community. The Ambassadors take the time to meet the families and spend the time to make the new residents transition pleasant. Management, Staff and employees treat each resident with the utmost respect and radiate an atmosphere of love and being a part of a family.
We've have two residents, Mother in Law, and Uncle in Law, at Brookdale Brighton, since February 2019. The entire Staff is Awesome, and although turnover happens we continue to see quality staffers. The facility is very clean and presentable at any time. Four Star Rating just leaving room for tomorrow. But truly we couldn't have a beter place for our Loved ones.
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