Senior Care First
Senior Care First
3790 West Quincy Avenue, Denver, CO 80236
Many residents and their families have positive experiences at Brookdale Pinehurst Park. They praise the community for its caring staff, personalized attention, and well-run environment. Several reviews mention that their loved ones feel happy, safe, and at home, especially during activities like walks, music, and social outings. They appreciate the community’s efforts to give residents a good quality of life, including nutritious meals and engaging programs for those with dementia or Alzheimer’s. Families also note good communication with staff and management, which helps them stay informed and involved.
However, there are some serious concerns raised in reviews. One reviewer reports problems with management and HR, describing difficulties in getting paid and poor handling of COVID-19 safety measures. They express frustration over unpaid wages and say the management holds grudges. This review highlights issues with staff treatment and safety procedures during the pandemic.
Overall, Brookdale Pinehurst Park is seen as a community that provides compassionate memory care and activities that promote independence and joy. The staff is described as friendly and attentive, and families feel confident in the care provided to their loved ones. But potential employees or job applicants should be cautious about the reported management issues. The community seems to be a place where residents generally thrive, especially when their families are actively involved, despite some internal challenges mentioned by staff.
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Outstanding! My mother has been living at Brookdale Pinehurst Park for over a year now. Cannot say how fortunate we are that she lives in such a caring and well-run residence. My mother is happy, enjoys the food and activities and appreciates the assistance provided by the staff. My confidence in the facility and staff has only increased during the first year. The communication is excellent, even during the pandemic. Everything from house keeping to how they treat my mother is truly exceptional.
Absolutely horrible management practices. HR refuses to send my time in so that I can get paid. EVERYONE else gets paid but they have lies and excuses for why I can’t get a check. Naturally I quit. Is this payback? You’re in the business of helping people and I have to beg for my paycheck? Anyone looking for work at Brookdale Pinehurst should think twice. They employ people who don’t even know how to set up oxygen. The COVID outbreak was handled like they were total morons… PPE stations were set up incorrectly and incomplete. The staff that works hard is drained. The audacity to hold my pay and I’m a single parent. They get paid every other Friday but I can’t even get paid to pay my bills. I’ll be calling corporate and I will push this issue. Three paydays in a row and I can’t get paid. No one has answers for me. DONT APPLY AT BROOKDALE PINEHURST. MANAGEMENT HOLDS GRUDGES AND WONT PAY YOU!
My mom went to Brookdale in 2018 after her Alzheimer's made her an escape risk at the facility she previously resided. It was an excellent place for her. The staff was always nice and greeted me when I came to visit. There was always someone to speak to with any concerns or questions. Often they let me stay with her for lunch. They kept me informed on any issues she was having. She spent her days walking throughout the facility, and I know she truly enjoyed being there and felt very at home.
They have done a beautiful job taking care of our dear 90 year old dad. My dad's comment about his care was that it felt good to be so well taken care of. Every single person in management and the staff has been consistently extremely kind and caring in all my dealings with them. They have recently and at present no Covid cases. I am very pleased with the care provided.
Brookdale Pinehurst Park is committed to enhancing the lives of seniors suffering with dementia. The staff is like family and they are committed to providing excellent care to the residents and the executive director and nursing staff have an open door policy and are quick to answer any questions or concerns. Brookdale is committed to providing gold standard in resident care and it shows in this community !
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