Brookdale Palma Sola

This ALF meets the needs of my elderly mother. Due to physical limitations, this place is a good fit for my mother. Provides activities that she can participate in but not the extras she can’t use. Staff is wonderful and caring. Mgmt communicates well to family members. Medical staff is attentive to my mother’s needs. She gets the services and amenities that she needs to thrive. Only issue is the limited food choices at each meal. Most meals are good but at times she does not like what is served, so she has her own snacks, frig/microwave on those occasions. We all have different preferences!

I can't say enough good things about Palma Sola! Diane, the ED, is an absolute treasure and genuinely cares about the residents and staff and it definitely shows. She and Cathy in the business office take the time to listen and answer any questions or concerns thoroughly. The care staff are awesome and treat the residents like family and you can feel that in the atmosphere. It's a beautiful community!

The day my Mom and her dog moved in to Palma Sola was wonderful. For a host of reasons, Mom’s situation is complex and even while they are managing stringent COVID precautions, the welcome in was warm and supportive. When we pulled in, 2 men were doing leaf blowing in the parking lot, but when they saw my mom get out of the car, they stopped and waited until she and her dog walked around and got comfortable enough to go inside. From those gentlemen to the Wellness/Nursing Director, the Sales Director and everyone else along the way, we couldn’t be more grateful.

I would like to say the staff of Emeritus at Bradenton are wonderful. It is a very hard decesion to place a loved one with strangers to care for them. The staff at Emeritus at Bradenton really made us feel like family from the start with the Welcome from Kathy when we walked in with no one expecting us to come look around for our mom. Monique was so happy to show us around and set our mind at ease that they could help! MOnique helped us over come the scary stories that you hear with showing us how they help each and every resident who all have different needs. Debbie the head nurse made us feel very comfortable during the evaluation that moms needs could be meet and would continued to be monitored. Diane was very understadning and took her time with us with our contract that seemed like it took forever. ( A little over whelming) But we unstand you know and be eduacated on your contracually agreement. Mom has lived with Emeritus for a bit over a month and is very very happy there even though she really did not want to. Since being in her "new Home" as mom calls it JAn has had her involved in activities and mom is smiling again. We can not thank the staff there enough for making this a positive experience for e for our whole family.

My family and I looked at more than a dozen places in our quest to find a place for both my mother and father (90 and 92). After days of searching and being fearful that we would never find a place where would feel at ease uprooting them, we came across Emeritus at Bradenton. Diane, the director is a gem. She was the first person we met that actually cared about our situation. She explained everything from services, how the place will be paid, activities available, etc. etc. It was as if all the other places we visited were mediocre after meeting Diane. It is also key to realize that not all Emeritus facilities are created equal. This one is far and away the best I came across. The clincher was meeting the other staff members. All of them... the nurses, the marketing staff, maintenance, you name it... all of them are so caring. They even helped me convince my parents that this was for the best, as we went through that period of "We're not going!!!!". A fun week for sure... and one I'm not sure I could have gotten through if not for the staff's support. After my parents were there for a week, my father said, "They are all so damn nice here". My mother is eating again and Emeritus staff is making sure she takes her meds. The best thing I can say is that I'm 1000 miles away and have peace of mind that they are being well cared for and getting the help and support they need. John K