Senior Care First
Senior Care First
6120 Cypress Gardens Boulevard, Winter Haven, FL 33884
The reviews and website paint a very positive picture of Brookdale Winter Haven's memory care community. Families consistently praise the caring and dedicated staff, noting that residents are treated with love, respect, and kindness. Many reviews highlight staff members like Jody, Jennifer, and Sean for going above and beyond, making families feel reassured about their loved ones' safety and happiness.
The community is described as warm and welcoming, with a home-like atmosphere and a bright, clean environment. Residents are engaged in various activities, including fitness, creative projects, and social outings, which help keep them active and fulfilled. The community also emphasizes good dining experiences with high-quality, dementia-friendly menus served in small, comfortable dining areas.
Families appreciate the personalized, person-centered approach to care, especially in the memory care program. The community uses visual cues and gentle guidance to support daily routines, helping residents feel secure and valued. The staff is available 24/7 for emergencies, and there are many opportunities for social connection and engagement.
While the overall sentiment is very positive, some reviews mention that staff might be busy at times, which is common in senior living settings. However, the shared experiences show that families feel confident and at peace knowing their loved ones are well cared for in this friendly, supportive community. The website further emphasizes the focus on creating a nurturing environment where residents can thrive with tailored support and meaningful activities.
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A beautiful campus with tenured team members who are happy and truly care about their residents. It was bright, clean, and the residents were all engaged.
Brookdale Claire Bridge of New Haven, staff are extraordinary. They truly care, respect and love their residents. The staff go above and beyond to make sure each resident is taken care of with whatever is needed. And Jody***Program Director/ Manager is exceptional who plans each month of events with passion and enthusiasm for the Memory Care residents.
I confidently recommend Brookdale Winter Haven as an assisted living residence. My professional experience with this community over the past 6 years has been 100% positive. Residents enjoy their home at Brookdale and families I speak with are always pleased with the care their loved ones receive. Administration and staff are friendly and supportive.
Wonderful experience for my step mother on the memory care side! From the moment we toured the facility to the constant contact now that she is a resident, I am super impressed. Jennifer a nurse there was our initial contact and has been a complete angel through the process. She has a huge heart and really cares for our family, not just my step mother who is in the facility. Sean has been a huge help with the process and handling unique situations and paperwork with us, and Jody... she is amazing! She knows each resident and loves in them daily. I can sleep at night knowing my step mother is not only safe, but being loved on and thriving!!
After touring other Memory Care facilities we have found Brookdale to offer a more home like atmosphere. Food quality is top notch.
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