Brookdale Oswego Springs Portland​

I am so happy with our Selection with Brookdale Oswego Springs, when my Mother needed this new Home. The Staff there has always been so helpful to her as well as our Family members. I must say, COVID has been the biggest Challenge for everyone and the Management and Staff always handled it so well. At first my Mom was not happy with having to Change from a long term Home to Assisted Living, but they won her over hands down. Now she calls them Home with Pride. ** I am so happy with this choice, and I hope this note gives a positive attitude to anyone needing help with precious family members.

Living in this assisted living community, Brookdale Oswego Springs, has been a wonderful experience for me. I’ve lived here for 10 years and my condition is much better compared to when I moved in. At 77, I find comfort in knowing that help is always available whenever I need it. The staff are caring and attentive, making daily life so much easier. Also, I've met many incredible people here; there's always something to do, from social events to fitness classes, which keeps me active and engaged. The safety and security of this community give me and my family peace of mind. It's truly a place where I can enjoy my independence while knowing support is just a call away.

My mother’s circumstances before arriving to Brookdale were dire and filled with uncertainty due to past partner abuse, loneliness and neglect. Our choice to have her live there was made out of time urgency, location and they had a sense of genuine caregiving. Brookdale Oswego Springs “fit the bill” and we would reassess in a few months. That few months has turned into 15 months and so much has happened in that time frame. I can declare that had it not been for the kind, efficient and personal care of the staff and administrators, my mom would not have made the tremendous strides in her physical and mental health, once again cheerful and optimistic. She feels safe and secure in her environment. Brookdale has done their best with all the pandemic challenges and trying to control duties and care, with regards to providing as much normalcy and resident interaction as possible. At the beginning, staff turnover was a concern but has since stabilized. Occasionally short staffed and newly-trained assistants can cause a few things to fall in between the cracks but a quick phone call to Kiki, Leah,Scott and Ellie have been our”rock” and ”fixer” for any concerns we’ve had. I feel rewarded that mom has expressed that “we saved her life” after what she’s been through and says that she’s looking forward to celebrating her 90th birthday, here- in 2022!

My husband's brother spent his last couple years on earth here at Oswego Springs.He loved it every day--so many things to do, very nice neighbors, such caring staff. They invite the residents' families to come for dinner every month, and there was always entertainment provided. What a wonderful way to encourage family involvement. Pool, cards, gardening, outings, afternoon snacks, exercise classes, art classes, library, on site barber, puzzles, board games, excellent food--where do I sign up??! It's a beautiful place to call home, and we're so glad Del got to live his last years there.

My family recently looked at this facility for our mom. We were impressed by the staff at Brookdale Oswego Springs - they were responsive, kind and the food director, Susan, is awesome! And a shout out to Chelsea May, the sales director, who was able to answer all questions in a timely manner and coordinate meetings with the team via Zoom and FaceTime.