Brookdale Oswego Springs Portland​

My uncle suffered a traumatic house fire which left him seeking a new residence. The entire Brookdale staff was extremely sympathetic and understanding and made his transition seamless. The meals are excellent and our experience with the Sales Manager and Executive Director have been stellar all around; they are responsive, caring and efficient and I feel that they genuinely care about the well being of my uncle.

I have had several opportunities to observe both staff and residents. The staff scheduled my music group, VOXANOVA, to provide several evenings of music entertainment for the residents. It is evident that the staff truly care for the residents. When a staff member was considering including our music as part of an upcoming celebration, the staff member consulted with one of the residents to help make the decision. During our performance I had the opportunity to observer the staff interacting with residents. It was evident that everyone is treated with respect and care. The facility is beautiful and well maintained. A very comfortable setting. It is evident that the residents feel very comfortable in this setting. I enjoyed my time visiting with both staff and each member I encountered. A very positive experience.

My brother, Ken, had been in poor health and had lived in an independent living home, a group home and another assisted living facility. About 8 months ago, Ken decided to make a change, and we visited Brookdale Oswego Springs. We were both impressed with the facility and after talking to the nurse there, Valerie, he moved in. It was a great decision! Ken has received wonderful care, made many friends and the staff is amazing. The director, Rachel, is so accommodating and everyone who works there has been very helpful, always going above and beyond to help. I can't say enough about how pleased Ken and I are with Brookdale Oswego Springs! Best of all, Ken's health has improved since being at Oswego Springs and I have never seen him happier! Thank you, Brookdale Owego Springs!

My encounters with the staff have been pleasant and very friendly. I belive the staff genuinely cares about the residents because I have seen multiple staff members go out of their way to help the residents and I have seen the friendly banter the staff has with residents. The facility is clean and has a welcoming atmosphere. I would recommend this community for anyone looking.

I was part of a volunteer church group for the residents that live at this facility that visit and bring activities to the the people who live there and it was a very interesting experience. The facility smelled like urine and had stains all over the carpet and a few dining room tables had dirty dishes all over them late afternoon and they were covered in flies! The worst part of this experience was the staff smoking outside the main entrance! So disgusting and unprofessional to do in front on an assisted living facility!