Senior Care First
Senior Care First
19200 Southwest 65th Avenue, Tualatin, OR 97062
Many reviews highlight that Brookdale River Valley in Tualatin is a caring and clean community that residents enjoy. Families appreciate the friendly staff who greet everyone with a smile and keep them informed if any issues arise. Residents, especially those in the memory care unit, benefit from personalized care that helps them enjoy activities like games, artwork, and social outings, which have helped many become more active and happier. Families also note that residents are making new friends and adjusting well to their new surroundings.
The community offers a safe and supportive environment with 24/7 staff availability, which provides peace of mind for families. Residents can participate in a variety of activities, including exercises, crafting, and social events. Meals are generally well-liked, although one review mentioned that the food could be improved. Housekeeping, laundry, and medication management are additional services that residents find helpful.
However, there are some negative points. One long review complains about aggressive marketing tactics from third-party agencies, specifically A Place of Mom, which the reviewer found intrusive and harassing even after they had already found a place for their loved one. This individual feels frustrated and urges caution about sharing personal information with outside companies that may not respect requests to stop contact.
Overall, the community is described as a positive place with dedicated staff and many engaging activities, making it a good option for seniors needing assisted living or memory care. The negative review about marketing tactics is isolated but important to keep in mind when considering how to handle inquiries into the community.
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The memory care unit at Brookdale River Valley is wonderful. We had a very hard transition for my mom who was living independently before moving to memory care, but after a few months she's totally used to the place and loves it! She's gained weight, gets mental stimulation and has developed great relationships with the caregivers. She loves to tell people about how many friends she has now. Shout out to Michael, Sky, Marissa, Jenny, and all the care givers for the wonderful care they give. My mom is playing games and doing artwork which she would have never done before moving in. She's a whole new person. I do wish the food was better as it's the one thing my mom does not like at the facility, but other than that it's the best decision we ever made.
Brookdale is a wonderful community that is clean, caring, encouraging. They always greet everyone with a smile, always make you feel welcomed. If there is something wrong they contact the family, this is the best place we found for our family member.
It was a heartbreaking realization that my mother was no longer able to care for herself. Fortunately, after interviewing and touring multiple assisted living facilities, I found Brookdale River Valley Tualatin. The staff is wonderful, responsive, and take great care of my mother. I know she is safe and in great hands.
I couldn't be happier with how my Mom is doing since she moved in. She was apprehensive about the move but she's settling in, making friends and enjoying her new apartment. I am so happy with the professionalism of each and every employee at Brookdale. We are always greeted with a smile and happy greeting from the moment we enter the door. It's a HUGE difference for us as well as for Mom. She is loving the care including the meals in the cafeteria with her new friends, the housekeeping and the laundry. Thank you all for everything you do.
I made a huge mistake and gave my information to A Place of Mom. A Place of Mom gave Brookdale my information. This has resulted in months of phone calls, texts, and emails, even though I have repeatedly insisted that they stop contacting me as I already found placement for my dad. Today I told A Place for Mom that I would let the public know about these tactics if they contacted me even once more, and a few hours later I get an email from Brookdale and A Place for Mom trying to convince me to move my dad there. THIS HAS TO STOP! I feel completely harassed by their tactics and would never consider them based on the way they do not respect my simple request to have them stop contacting me. DO NOT GIVE THESE PEOPLE YOUR INFORMATION!
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