Brookdale Pecan Park

We searched, inspected and reviewed many care facilities then we picked the wrong one. After that we searched twice as many more and chose Brookdale based on the serenity of the location, the appearance of the exterior and interior of the facility, the apparent comfort of the existing tenants, the cleanliness of the facility, the number of the staff, the professionalism of the staff, the knowledge, kindness and enthusiasm of the staff. There really was nothing like it and the cost was right in line with all the others. This is the best place in the DFW area.

You know I haven't been at Brookdale for almost 4 years now but I can tell y'all this. it will always have a special place in my heart. this place still has older employees there that truly care and put there heart into this place and love the residents dearly. This use to be my home away from home. I loved everyone of the residents there like they were my own grandparents. I cried with them. made them feel beautiful we laughed togther we had fun together. It's a beautiful place❤️

I cannot express enough how grateful I am for the outstanding care my mother has received at Brookdale Pecan Park Assisted Living. From the moment we arrived, it was clear that this community prioritizes the well-being and happiness of its residents. The staff at Brookdale Pecan Park is truly exceptional. Ashley has been a beacon of support, always going above and beyond to ensure my mother feels comfortable and cared for. Her warmth and compassion have made a significant difference in my mother's experience. Cristina is another standout team member, consistently providing thoughtful and attentive care. She always takes the time to engage with my mother, making her feel valued and respected. Angie has also played a crucial role in my mother's care, demonstrating both professionalism and a genuine love for her work. It's evident that she truly cares about the residents and takes the time to understand their individual needs. Lastly, Elleya has been a wonderful addition to the team, bringing positivity and energy that brightens the atmosphere. The entire staff works seamlessly together, creating a supportive and nurturing environment. They not only attend to my mother's physical needs but also prioritize her emotional well-being, ensuring she feels connected and engaged with the community. I am incredibly thankful for the peace of mind knowing my mother is in such capable and caring hands at Brookdale Pecan Park. I highly recommend this facility to anyone seeking a loving and supportive atmosphere for their loved ones. Thank you, Ashley, Cristina, Angie, Elleya, and the entire team for the exceptional care you provide!

Don't bring your family member here. They promise you the world but don't deliver. My husband and I were very forthright about our father's behavior issues and exiting. They falsely assured us that they have an alarmed, secured facility. When he eloped on July 28th, staff did not know where he was for 35 minutes. He had enough time to shuffle over to the school, fall, receive injuries all over his forearms, knees, and legs. Police rescued him and transferred him to Memorial hospital. Brookdale demanded we pay for 24 hour sitter care till I found another facility. It took me 8 days to secure another facility. They gave me a bill for $5498.00 after he left on August 5th. This business is extremely greedy and utilize unethical business practices. Don't come here. I tried settling on a reasonable payment but they refused. Now, I'll have to get justice with a good elder lawyer.

This facility is understaffed and they repeatedly forgot to administer my grandpa's medicines on time. I also heard they switch their Executive director every 4 months. The employees are very unprofessional and rude to family members. Do not move your loved ones here if you value your peace of mind.