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Brookdale Lake Highlands

9715 Plano Road, Dallas, TX 75238

Brookdale Lake Highlands

Brookdale Lake Highlands in Dallas offers a warm and friendly environment for seniors needing assisted living or memory care. The community focuses on helping residents stay active, engaged, and independent while providing personalized care. Many residents and their families praise the caring staff, describing them as warm, compassionate, and attentive. They enjoy the community’s vibrant activities, such as exercise, art classes, gardening, book clubs, and social clubs, which create a lively and personal atmosphere.

Residents can move into pet-friendly apartments and benefit from services like housekeeping, transportation, and wellness programs. The community provides protections like 24/7 staff availability and emergency alert systems, ensuring safety and peace of mind.

Some reviews mention that the community is very welcoming and feels like a family, with residents and staff building close relationships. However, a few note that the property could use updates, but improvements are underway. Overall, families feel confident that their loved ones are well cared for and happy at Brookdale Lake Highlands.

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Location

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Amenities

Pet Friendly
Parking - Surface
Concierge Service
Courtyard and Garden
Porch
Private Dining Room
Game Room
Wi-Fi
Community Kitchen
Piano
Transportation
Library
Beauty/Barber Shop
Gardening / Greenhouse
Therapy Room
Arts & Crafts Studio
Walking Paths
Landscaped Grounds
Postal Services
Personal Solutions

Services

Nutritious meals tailored to residents' preferences and dietary needs
Housekeeping and laundry services
Transportation services​
Personalized care plans
Assistance with activities of daily living
Medication management​
24-hour staff availability​
Specialized programs for individuals with Alzheimer's disease or other types of dementia

Types of Care

Assisted Living​ Memory Care

Reviews

4.8 out of 5
Carole Shields

Carole Shields

7 months ago

My mother is a resident at Brookdale Lake Highlands.She and I are both very happy and she has regained her independence. All of the residents I have met are happy and engaged. The staff is amazing and very interactive with the residents

Deborah Bozarth

Deborah Bozarth

over 7 years ago

Brookdale Lake Highlands is great. Mom has had the best experience in their Memory Care. We cherish the memories from Brookdale. The staff is warm and friendly and always willing to do what it takes to care for your loved. The food is excellent and family is welcome to make reservations to have a meal with their love one. Thanks you Brookdale for taking such wonderful care of my Mom. We Love Brookdale.

Lauren Hayes

Lauren Hayes

over 7 years ago

I recently took a tour of the Brookdale Lake Highlands Senior Living Center and was very impressed with my experience for several reasons. The one-level layout of the center is clean, spacious, comfortable and feels like home. It’s decorated very nicely and gives you the feeling of being in a close friend or family members home. I could also tell it is a strong community there as there were many group activities and gatherings taking place. The staff is very friendly and prides themselves on the care of people staying there. I don’t give reviews often but I would feel comfortable about visiting my parents at Brookdale.

Diana Lucia

Diana Lucia

about 4 years ago

Brookdale Lake Highlands has an amazing Executive Director named Terese, who comes from a Medical background. Her compassion, knowledge and care for her residents and staff are bar none! Because she is such a Leader, her leadership reflects in her staff. Her staff is also amazing! This isn't just a job to them but they make your family member their family! Johnathan the Health and Wellness Director is just fantastic! He raises the level of care your family member gets. Tamika who is the Business Office Manager is such a hard worker but still has time to forge relationships with the residents and their family members. She is on top of everything and does it with a smile. The communication is out standing with this Facility! I could keep naming people that have made an impression on us but they know who they are and how special they are to us! I am so grateful my family lives at Brookdale Lake Highlands and is happy and is safe in their care. It relieves a lot of stress knowing they are well cared for. They go above and beyond for their residents and that includes Brookdale Home Health Erick and his staff. So if you are looking for a place for your family member to call home, have peace of mind and want good caring people taking care of your loved one, then Brookdale Lake Highlands is the place for them to be.

Tina DiFiore

Tina DiFiore

over 1 year ago

Brookdale Lake Highlands has been a blessing to my family. I know my family members are safe here and loved. Honestly, the property could use some updating but Brookdale is currently making that happen and it will take time. Overall, Brookdale Lake Highlands is a wonderful community where all the residents are part of a family. Also, my dad and mom's dogs are like the mascots and everyone perks up when they are walking around (on a leash.)

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