Senior Care First
Senior Care First
2525 Hinkle Drive, Denton, TX 76201
Many reviews highlight the caring staff and the overall cleanliness of the community at Brookdale Denton North. Families feel more at ease knowing their loved ones are safe and well cared for. Residents enjoy a variety of activities like fitness classes, arts and crafts, and social events that help keep them engaged and happy. The apartments are spacious and comfortable, and the community offers restaurant-style dining with healthy meal options.
However, some reviews mention problems with cleanliness in certain areas, like finding pills on the floor and dirty carpets or kitchens. There have also been complaints about lost belongings and management not always addressing problems quickly. A few families have concerns about quality issues, but many still praise the staff’s friendliness and the safety of their loved ones.
Overall, the community seems to provide good care and a friendly environment for residents. Families generally feel reassured and say residents are content and active, despite some ongoing maintenance or cleanliness concerns. The community promotes independence while offering support for daily needs, making it a caring place for seniors to live.
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I just submitted a letter to the Vatican in hopes of opening a letter of inquiry considering opening a process of beatification for Kathy Hamilton, the director of Brookdale north and south. Her support and managerial skill is one reason I sleep better at night. My sister in law is a resident and I am her power of attorney. Kathy supports and helps me with her care. Get out your rosaries!
My Mother had a stroke that caused Dementia. The first place we went after the stroke was horrific. This is a level B assisted living facility. My mother had many problems when moving in both with memory and anxiety. The staff have been good about taking her specific issues into account and working to help her be her best self. After the previous facility she had trust issues and was easily scared. In less than a year they have helped her to feel safe and comfortable. Her language skills and anxiety have massively improved. Management has been incredibly responsive to questions and concerns that are brought up. The staff are friendly and seem to really care about helping. This place has been a God send for both me and my Mother. She feels safe, and I feel like she's safe. We both sleep better at night knowing that she's in good hands.
I toured this facility for my mom. I was extremely surprised with how clean and tidy the rooms and hallways were. The staff were friendly, and very knowledgeable about what happens and how to go about the care for each resident. Upper management was open and detailed about how care is provided, and what to expect. I ended up choosing this facility over the others. Mom is doing awesome!
Pills were found on the residents floor. Shower, carpet and kitchen area was filthy. Original hangers for clothing have been replaced with cheap plastic ones. Staff lost several pairs of expensive incontinence underwear. These issues have been addressed to the manager with no results seen. Constant problems. Would not recommend anyone to leave their loved one there.
My wife and I went to look at brookdale for my mother in law. We were welcomed with great,friendly workers. The facility was very well organized and clean. Extremely well taken care of. My mother in law has been there for 1 month already and is absolutely loving it. HIGHLY RECOMMEND
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