965 North Garden Ridge Boulevard, Lewisville, TX 75077
Brookdale Lewisville offers a warm and friendly environment for seniors who need assistance with daily tasks. The community provides personalized care plans and support with activities like bathing, dressing, and medication management. Residents can enjoy restaurant-style dining, engaging activities such as clubs, arts, and outings, and a home-like atmosphere with spacious apartments and common areas. Staff are available 24/7 for emergencies and are generally praised for their kindness and responsiveness.
Reviews highlight the caring staff, especially the med tech Josie and team members Justine and Jackie, who are appreciated for their compassion and dedication. Many families feel that Brookdale Lewisville has made their loved ones’ lives better, providing a sense of familiarity and comfort during difficult times. Some families, however, note concerns about staffing limitations, such as only having an RN available during certain hours, and have expressed disappointment about how some aspects, like food quality, do not always meet expectations. A long-term resident shared that initial impressions were positive but noted changes over time that affected their overall experience.
Overall, families often describe the community as caring and responsive, especially praising staff members who go above and beyond. While some criticisms about amenities and management exist, the community generally appears to be a supportive place where residents can feel safe and cared for.
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I’ve only been here a short time after having moved in here from another assisted-living facility, which was really a very bad place to be, and I have to tell you that my experience here so far at the Brookdale has been more than wonderful. I’m very very comfortable here they are treating me very very well. They’re very responsive to everything I’ve needed and you know they just go out of their way to accommodate any special needs or request so I believe I finally found my home for life and I am absolutely totally satisfied. I was Brook Dale and I wouldn’t hesitate for a minute to recommend them to Anybody else who is considering having to make the tough switch to assisted living. It’s it’s a hard move but if you have to make it, this is a wonderful place to to land thank you.
We moved my mother in law here over the summer from another facility. She has transitioned well. She loves the food. Caregivers are friendly and helpful and go out of their way to meet her needs. Security is great. Her room is very comfortable.
Everyone at Brookdale has been so helpful in making my mother’s move to assisted living very easy and very welcoming!! She loved it when we toured. Talking with the residents and they expressed how happy they are in this community. That always makes us feel good about our decision.
Misti, Isabel and the team look after my family member and the others here with such care. I would recommend this location to those looking for a warm environment, excellent care and opportunities to keep active.
The staff are awesome...My father is a residence and they make him feel welcome, safe, and loved! Ms. Misty and her team are phenomenal and I'm pleased I chose Brookdale!
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