Brookdale Watauga

The good.. Lena, Maryanne, and Virginia are awesome! The bad....everything else! Just recently moved my mom out after 1 & half yrs. Brookedale is old, dirty, and feels like an old nursing home from the 1980's. Housekeeping was terrible. Practically nonexistent. Laundry was awful. Clothes came back wrinkled and unwearable. The food, for the most part was bland and not good. Dead bugs in mom's room. Spiderwebs in the hallways. Some residents complained that items went missing from their rooms. Medications not given at proper times. The list is unending. Mom is now at a new facility that is less expensive, but is the Ritz Carlton compared to Brookdale!! I would never recommend Brookdale Watauga to anyone!

My family’s experience with Brookdale Watauga has been outstanding. The staff, including Lena, Jennifer, Marianne, and others, truly care about the residents. They operate with kindness and professionalism and work hard to create a great environment for residents. They go above and beyond to make sure their residents are always comfortable & taken care of. I would highly recommend Brookdale in Watauga and would choose it again.

Karen Cone and Lena are amazing. They have a heart like no other for the parents they admit into their facilities. They make sure that when patients are admitted that they have all their needs met. The nursing staff at Brookdale Wautaga love their patients and are able to really get to know their patients and the families of the residents.

We have experienced such loving care from all of the Brookdale Watauga caretakers. They have helped my Grandad adjust to his new living environment and made him feel right at home. My Grandad has enjoyed the dining room and BINGO. He looks forward exercise class each day too. We highly recommend Brookdale Watauga.

When looking for a Senior living facility, with a home like atmosphere, for your love one. Consider Brookdale in Watauga. Single floor, with a small community and all the amenities.You will not find a better professional staff and caregivers.You will have the peace of mind threw out the day and evening, that your love one will be watch over and cared for, as if they were home under your care. Daniel, who is the Executive Director is a outstanding person, doing a exceptional job. Very knowledgeable about all the aspects of Brookdale in Watauga. She takes a special interest in all residents. Always a positive attitude, and lifts up all who she is in contact with. Shows a high level of leadership to all members of the staff. Jennifer. who is the Health & Wellness Director is very professional. Dedicated to her job in helping others. Very knowledgeable and informative about all health needs. She as help me tremendous with my wife’s medications and many, questions and concerns. Bethany who is the Resident Program Coordinator is dedicated and very personable, open-minded, talks and listens to all the residents problems. My wife has been able to make friendships and enjoy the many activities, games and field trips Bethany schedules. She does a excellent job In scheduling different actives and participates which makes it more interesting for the residents. Her daily exercise class really helps the residents get the day started. Lena who is the Sales Manager has strong communication skills.and takes extra time listen to what your love one will need. She takes special interest to ensure your love one is well taken care of. Extremely helpful while conducting tours answering questions explaining the Brookdale standards to prospective members who are looking for a place for their love one. John, who is the full time maintenance man, has a strong work ethical and takes pride in his work, along with a smile and a excellent attitude. All of the caregivers do an excellent job of establishing a relationship with the residents. Words cannot express how grateful we are to the incredible professional staff and caregivers.